Modern Slavery Victim Care Contract Administrator

Job Title: Modern Slavery Victim Care Contract Administrator

Location: Dover, Oxford or Luton

Salary: £23,210 per annum, Increasing to £26,132 following successful completion of a 6 months probation period

Job type: Full Time, 1 Year Fixed Term Contract

Closing Date: 4^th August 2023

About us:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

The Role:

We are currently looking for a Modern Slavery Victim Care Contract Administrator to join our dedicated and compassionate Modern Slavery Victim Care (MSVC) team, on a Fixed Term Contract. There will be a potential for the role to be made permanent or be extended.

The successful candidate will be organised and customer focussed, have demonstrable experience of problem solving and taking initiative and be passionate about protecting our vulnerable clients.

​The post holder will​provide a high-quality professional administration support service as part of the Modern Slavery Victim Care Service as a Contract Administrator. The post-holder will be a key point of contact within the administrative team and for MSVC Advisers, providing professional assistance whilst adhering to organisational and contractual processes and procedures. The post-holder will re-prioritise their work as necessary, providing assistance to the MSVC Administration Manager as and when required to ensure administrative processes and procedures are efficient, professional and consistent at all times.

​If you are an excellent communicator, have demonstrable administrative experience and are looking for an exciting role within a charity that is making a difference, we’d love to hear from you!

Duties and Responsibilities:

• First line of support for MSVC Advisers with regards to all administrative processes and procedures required under the MSVC Contract.
• Ensure that all contractual finance data and invoice recording systems are kept up to-date, accurate and consistent with the Quality Management Framework.
• Responsible for making payments to Service Users and updating individual records
• Create reports, process guidance, presentations, data recording and reporting templates, collate data sets and statistical information, and any other service data as required
• Arrange meetings and ensure accurate minutes are taken and distributed in a timely fashion
• Assist with the running of monthly Administrative Workshops for MSVC Advisers to maintain consistent, quality standards of work under the Contract.
• Work in close partnership with other members of the MSVC team and other Migrant Help departments to promote collaborative working.
• Responsible for answering incoming calls and emails to the Organisation and redirecting as appropriate.
• Responsible for Reception meet and greet and referral to the appropriate staff member.
• Participate in the Accommodation On- Call rota after completing an initial probation period.

About you:

The experience and skills you need:

• Demonstrable experience in an administrative capacity, particularly with budgets, accounting, invoicing, and other financial processes, including reconciliation.
• Excellent computer skills including Word, Excel and databases; particularly in making and keeping accurate and timely records
• Clear and precise written and oral communication skills, including well developed letter writing, minute-taking and form completion.
• Have high attention to detail and ability to problem solve
• Excellent organisational skills with the ability to work under pressure, both individually and in a team

Benefits:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme

Please click on the APPLY button to complete the application form for this role.

Candidates with the relevant experience or job titles of: Administrative Assistant, Administrator, Officer Administrator, Admin Assistant, Office Admin, Office Assistant, Office Associate, Office Support, General Admin, Team Administrator, Accounts Administrator, Budget Administrator, Invoice Administrator, Business Support Assistant, Support Administrator, Administrator, PA, Personal Assistant may also be considered for this role.