Job Title: Mobile Estates Officer
Location: Watford
Salary: £21,260 – £25,000 per year
Job type: Permanent – Full Time.
We are a housing association with homes across South-West Hertfordshire. We aim to make a real difference by delivering better homes and supporting our communities, because we know that good homes give people the chance to lead more fulfilling lives.
We own and manage more than 6,800 homes and associated assets in South-West Hertfordshire. Our business is evolving rapidly as we find new ways to deliver great homes, improved services and much-needed new homes. We also have a one-star accreditation from Best Companies, putting us in the top 25 housing associations to work for.
We have exciting plans for the future – and you could help us to achieve our goals.
The Vacancy:
We’re searching for an enthusiastic, hardworking person to join our Estates Services team and look after our estates. We provide a comprehensive service to keep areas clean, clear, and safe for our residents.
As part of our Estates Services team, you will use your skills to help us deliver high-quality housing services across our estates & flat blocks.
The right candidate will need the ability to carry out physical tasks including litter picking, keeping bin areas clear, reporting repairs, signposting customers, giving access to contractors and fire alarm checks, amongst other ad-hoc duties.
You’ll work effectively and proactively with colleagues to ensure that our Estates are clean, safe environments for people to live in.
The Role:
In this role you will need to:
- Ensure a high standard of customer service.
- Take personal responsibility for your areas.
- Be able to listen to and respond to our customers.
- Work individually & as a team member when required.
You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You will have a background in caretaking or estates work and knowledge of the housing sectors would be a distinct advantage.
What are we looking for?
Essential:
- Experience working in Estates.
- Entry level or level 1 qualifications relevant to the post (GCSE’s or level 1 NVQ).
- You will need to hold a UK driving licence. (A company van will be supplied).
- You will need to maintain a satisfactory basic level DBS check.
Desirable:
- Knowledge of the housing sector.
- Knowledge of Microsoft Office including Excel.
What can we offer you?
We know that people are our most valuable assets, so we offer a range of benefits including 28 days’ annual leave, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.
If this sounds like your next role, click ‘apply now‘, tell us why you’ve got what it takes and send us a copy of your current CV.
Please note we reserve the right to close the vacancy early if we receive a large response.
Candidates with experience or relevant job titles of; Estates Officer, Property Officer, Assets Team Assistant, Council Estates Officer, Land Management, Estates Services Officer, Housing Officer may also be considered for this role.
