Job Title: Maintenance and Compliance Officer
Location: Kettering
Salary: £20,000 – £27,000 depending on experience
Job type: Full-time – Permanent
About us:
We are a professional and charitable organisation, with two key areas of focus:
- Supported accommodation for single homeless people in North Northants
- Impartial and life changing housing, debt and benefits advice
We empower individuals to move out of debt, out of hunger, out of poverty and out of homelessness. At Accommodation Concern we believe everyone deserves the right to live their best possible life.
About the role:
To be responsible for the compliance of the Supported Accommodation properties ensuring that they adhere to Health and Safety requirements and meet all Landlord responsibilities.
To be responsible for the day-to-day delivery of all properties managed by Accommodation Concern.
To be responsible for undertaking all routine maintenance and emergency repairs across the properties Accommodation Concern manage, and the office sites staff work out of. To provide a prompt and responsive service to reports of broken or faulty items, conducting routine inspections of buildings and liaising with external specialists and contractors undertaking more complex or certifiable work.
Main Responsibilities
- To ensure all of AC’s supported accommodation properties are managed to the highest standards and within budget.
- To ensure that the Tenancy Support Service remains compliant and meets all regulatory requirements e.g. Health & Safety, Landlord responsibilities.
- Conduct regular monitoring and risk assessments for each of the properties.
- Responsible for risk profile of area of responsibility and be able to demonstrate effective risk management.
- Management of security firm providing out of hours’ access to accommodation.
- Oversight of Key register and supply of keys to residents.
- Close liaison with the Tenancy Team Leader ensuring contract and financial compliance and adherence to policies and procedures.
- To undertake a range of consultation and evaluation processes with clients as required.
- Maintaining accurate up to date records on Landlord Vision across the portfolio of properties.
- Liaise with property owners where appropriate for them to undertake their responsibilities.
- Liaison with the Tenancy Administration Support to ensure that the containers are necessary stocked.
- Perform minor fixes such as repairing/replacing broken locks / doors, filling
- gaps on walls etc.
- Conduct maintenance tasks such as replacing light bulbs/reading meters,
- rubbish clearance etc.
- Garden maintenance duties during the season.
- Check functionality of safety systems (e.g. fire alarm), emergency lights.
- PAT Test equipment across all sites as required, keeping accurate records/log
- to evidence compliance.
- Identify the need and instruct tradespersons where additional resource is
- Collaborate with workers / volunteers and other professionals during renovations.
Annual objectives will be set for this role which will be used to monitor and evaluate performance within the appraisal system
Person Specification
Education & Qualifications:
Essential
- GSCE level or equivalent in English & Maths
- Relevant computer experience/IT qualification/ Level 2 IT qualification or
- equivalent experience (ECDL)
- Desirable
- Trade Qualification (Electrical, Plumbing, etc)
- Pat Testing Qualification
- Health & Safety Qualification
Experience:
Essential
- Experience of Health and Safety legislation
- Experience of completing Risk Assessments
- Experience of displaying patience and the ability to remain calm in stressful situations
- Experience of having to be thorough and pay attention to detail
- Experience performing maintenance
- Experience using hand and electrical tools
Aptitudes and skills:
Essential
- Adaptability to changing and emerging needs, demonstrating flexibility and resilience in challenging situations
- Ability to prioritise tasks, identify and work to deadlines and manage time effectively
- Ability to work independently and within a team whilst working professionally, innovatively and diligently
- Ability to troubleshoot
- Ability to follow a maintenance schedule
- Ability to lift heavy loads/ Physical agility
- Ability to read technical manuals and drawings
- Ability to manage and prioritise repairs, planning the most efficient way to achieve the workload whilst achieving deadlines
- Ability to work independently
As this role will require extensive travel across the unitary area and the transportation of tools and supplies access to a vehicle and the ability to drive is required.
Closing date: 9am on Monday 8th January
Candidates with the experience or relevant job titles of; Foreman, Trades, Electrician, Plumber, Carpenter, Woodwork, Plumbing, Electrical operative, Handyman, Skilled Tradesperson, Multi Skilled Operative, General Maintenance, Multi-Skilled Operator, Building Services Operator, Skilled Labourer, Skilled Trades, Multi Trade may be considered.
