Job Title: Logistics Manager
Location: Congleton, CW12 1UW
Salary: Competitive
Job type: Full time, 40 hours per week over 5 days.
Fine Decor Wallcoverings Ltd is a leading Wallcoverings and Décor products supplier based in Congleton, Cheshire and part of the Brewster group whose offices are in Boston, USA.
The Role:
Managing the Supply Chain & Logistics Department the Logistics Manager will be key in ensuring that the warehouse and customer service operations run smoothly. The role will manage the day to day operations of logistics, warehouse, shipping and sales order processing functions.
The Logistics Manager will lead, motivate and direct the team and drive forward improvements in processes to efficiencies, accuracy and profitability.
Key Requirements:
- Day to day operational responsibility for the warehouse, logistics and customer service operations
- Developing and overseeing management systems to implement robust functional systems and controls in these areas
- Ensuring the accuracy of physical inventory and reporting
- Ensuring the management and control of costs through the supply chain, identifying opportunities to minimise cost and improve service
- Manage and optimise all Warehouse and Transport management KPIs with a view to driving through changes to process and procedure, with efficiency and profitability in mind
- Meet and exceed all H&S corporate objectives and seek to make continual improvements to core standards, processes and practices
- Well versed in the management of all Operational and Logistics KPIs, you will be passionate about Customer Service and the delivery of excellent service
- Leading and liaising with the individual site operations to deliver operational excellence
- Taking appropriate action to maximise customer service in line with business targets
- Responsibility for all warehouse and customer service operations to ensure that agreed service levels are met
- Building and maintaining good relationships with both external and internal stakeholders
- Responsible for all warehouse activity, including space management, productivity, shipping and change management
- Monitor the quality of the work that our warehouse operatives carry out and make sure that our products are handled correctly in line with company training and H&S guidelines
- Strategic management of the warehouse team, holding daily briefings, allocating tasks and discussing workload to achieve daily output KPI’s
- Help with following our HR processes in a fair and consistent way including investigations, grievances, disciplinary meetings, performance management and appraisals
- Be accountable for the performance of the warehouse KPI’s and throughput ensuring we meet customer expectation and service level agreements
- Manage carriers and pickup times to ensure all deliveries meet customer promise and resolve non-attendance
- Accountable for having the correct stock in the right location at the right time to fulfil orders and to manage the daily orders in line with order intake or planned allocations
Skills:
- You must possess excellent communication skills given this role will liaise heavily with cross functional teams and customers
- As Logistics Manager you must have the ability to influence and drive process improvement/best practice
- A knowledge of SAP is required and solid exposure to Excel
- Can demonstrate a highly collaborate approach; ability to work with and through others across business/functional lines
- Can do attitude – the ambition and drive to challenge, deliver excellence and be positive about change
- Excellent communication skills, both verbally and written
Benefits:
We also offer 25 days holiday per year (plus 8 bank holidays), a 5% pension contribution and staff discount on products.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of; Logistics, Distribution, Supervisor, Goods In, Coordinator, Co-Ordinator, Logistics Manager, Warehouse Manager, Line Manager, Import Co-Ordinator, Logistics Coordinator, Shipment Coordinator, Warehouse Coordinator, Warehouse Supervisor. Export, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Shipment Supervisor, Transport Supervisor, Stock Control Coordinator, Supply Chain Coordinator, Import Supervisor, Freight Forwarding, Export Coordinator will also be considered for this role.
