Job Title: IT Support Technician
Location: Bournemouth
Salary: £28,000 – £32,000
Job type: Full-time, Permanent
Spherea is a multinational test specialist providing complex test systems and solutions to major Defence, Aerospace and Space primes, platform manufacturers and equipment suppliers
Our mission is to test the world and enable our clients to validate their new products & technologies and commercialise them quickly and cost-effectively. With an outstanding pedigree and test in our DNA we are involved in an unlimited field of applications and industries that can range from commercial aircrafts, light armoured vehicles, helicopters, battle tanks, space platforms, nuclear power stations control systems and even complete metro systems. Whether our customers are at the qualification, production or maintenance stage, we deliver the right solution to meet the requirements of their ambitious programmes
Spherea UK has entered a growth phase and is seeking an enthusiastic and creative IT Support Technician who will contribute to our growth and use this amazing opportunity to broaden their knowledge and progress within the company
The Role:
The job description below is based on a full-time role at our offices on Bournemouth Airport support the UK branch’s growth and diversification strategy
It is targeting innovative and energetic individuals looking to make an impact to the success of the business
In your application, please indicate your salary requirements and anything else you may feel will help us to make our decision
Attractive career growth for talented applicants
Your role at Spherea:
Under the responsibility of the IT manager, the IT Support Technician’s role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. This individual will be assisting the IT manager in planning, coordinating, directing, and designing IT-related activities, as well as provide support for daily operational activities of users
Your Main Responsibilities:
- Assist the IT manager in administering and maintaining IT services including files servers, application servers, network infrastructure and client machines such that the business can operate effectively and efficiently
- Perform efficiently, basic computer maintenance tasks (hardware components, network problems, printers, installing OS (Windows/Linux), virus cleaning, Software & Hardware installing, application support (Microsoft, …)
- Assist the IT manager in protecting these assets from unavailability, information damage and information leakage
- Conduct and implement new projects for the company including the replacement of tools that are not supported anymore (intranet, collaborative tool, document management system, …) + new applications (Cloud based, VoIP, Chat, Videoconf, Webex, mobile …)
- Liaise with the different Services providers or software editors to solve any problem, anticipate updates/obsolescence, negotiate contracts
- Support the IT manager in its daily tasks including user helpdesk, health checks, backups, maintenance tasks (preventive & curative), virus & intrusion protection, respect of the IT policy
- Work in accordance with the agreed budget
- Play an active role and support the company in its transformation. Be pro-active by suggesting improvements and new ideas to help the business achieving its new targets and strategy
- Maintain IT Documentation
Key Skills & Experience:
It is a unique opportunity that Spherea offers to the IT Support Technician to play a key role in the organisation by learning with a very experienced IT manager on a stable system while preparing and working with all other department in transforming the system to the incoming challenges
- Ability to pick up things quickly and have very good self-learning skills
- Problem solving skills
- Up-to-date knowledge of current technologies
- Good organisational and time management skills
- Knowledge of Active Directory
- An ability to work to deadlines
- A good eye for detail
- Work effectively as part of the wider Spherea T&S Group
- Support transformation of the business
- Be pro-active a force of proposal
Additional Skills or interests that would be advantageous:
- Office 365 / Azure / Intune
- PHP / Laravel
- Mysql
- Powershell / Other Coding Language
Benefits:
- Competitive salary
- Annual Bonus
- Generous Pension Scheme (4% EE & 8% ER)
- Full Family Healthcare Plan
- Family Cash Plan
- 27 Days Holiday (plus Bank Holidays)
- The ability to work remotely (after a qualifying period)
- Cycle Scheme
Please click on the APPLY button to send your CV and Cover Letter for this role
Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, Support Engineer, Support Technician, Desk Support, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Trainee Software Developer may also be considered for this role
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK
