Job Title: IT Support Technician
Location: Preston
Salary: £35,000 p.a. DOE
Job type: Full time – Permanent
About us:
Altius Group is the market leader in business sales transactions for corporate enterprises. The Group is a collection of the most respected and leading boutique business brokers in the marketplace. We pride ourselves on providing clients with an unparalleled service as we support them through the process of selling or buying a business and help them achieve their goals. We’re an ambitious, growing business – and we’re recruiting people who can help us on our growth journey.
About the IT Support Technician role:
We have a great opportunity for an IT Support Technician. The role will be responsible for the support, administration, maintenance and development of the Company telephony, IT network, business systems and PC hardware infrastructure. You will be providing critical support within the business. Are you energetic and driven, looking for a thriving company who will support your development and encourage your professional growth?
Key responsibilities:
- Administrate and maintain the network infrastructure and central servers on a day-to-day basis.
- Monitor antivirus and firewall services, reporting irregularities and ensuring data security.
- To assist with projects in respect to development, implementation, and testing, ensuring 3rd party SLAs for IT and Telephony services are met.
- To ensure that the Group is aware of and complies with all relevant legislation.
- Respond to all end user IT requests and resolve in a timely manner.
- Setting up new users/configuring mailboxes and amend global email distribution lists together with delivering new user IT inductions training for both PC and laptop users.
Essential Skills for the IT Support Technician Role:
You will have proven experience in IT Systems / Network support to include but not limited to Cyber security, backend functionality, business systems implementation, fault recovery, hardware & software and setting up user access.
Ideally you will be Educated to ‘A’ level standard and have a working knowledge of:
- Office 365 – Extended bundle
- Microsoft Intune
- Microsoft Defender
- Hardware Management
- Software troubleshooting
- Management of cloud-based telephone system
- Management of third-party supplier relationships
- Requirement for knowledge of anti-virus, anti-spam, and anti-spyware software
Benefits:
- Competitive salary plus performance bonus
- Employee discount platform
- Employee Assistant with 24/7 advice line
- Fitness discounts nationwide
- Free on-site parking
- 22 days annual holiday plus Bank Holidays
- Pension plan
- Inhouse training and development programme
- Company events
- Dress down Fridays
- Modern office environment
Please click on the APPLY button to send your CV and Cover Letter for this role.
Thank you for your interest in the Altius Group, please note we only consider applicants with eligibility to work in the UK. We will respond once all applications have been reviewed. We practice equality, diversity and inclusion so please make us aware if you require assistance with your application.
Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, Senior IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, Support Engineer, Support Technician, Desk Support, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, may also be considered for this role.
