Job Title: IT Support Technician
Location: Birmingham
Salary: £23,754 – £25,941 p.a. SS3 – Salary Grade.
Job Type: Full Time – Permanent.
Job Overview:
UCB is looking to recruit an experienced IT professional to work as part of a multi-skilled team, providing prompt and customer-focused support to staff and students on a wide range of IT and related issues across the University.
The successful candidate will demonstrate:
- Previous experience in a similar role.
- Maintenance, configuration and troubleshooting of a variety of hardware and software.
- An understanding of the needs of students and the importance of the student experience.
- A professional approach.
- Effective communication skills.
- Strong team-working approach.
- Relevant professional qualification.
Flexibility is essential to meet the needs of the service, including a willingness to work occasional evenings/weekends to support University events.
Staff benefits include 38 days’ paid leave per year, excellent staff development opportunities, pension scheme and a private healthcare policy.
Extra Information:
All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
- Closing Date – Wednesday 1st September 2021 at midday.
- Interview Dates – TBC.
- UCB is an equal opportunities employer.
Please click on the APPLY button to be redirected to the company website to complete the application.
Candidates with experience of: 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Support, IT Customer Support Advisor, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, Helpdesk Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
