Job Title: IT Support Engineer (2 Roles Available)
Location: Hull
Salary: £20,000 – £24,000 per annum, depending on experience
Job type: Full-time, Permanent (Monday – Friday, 40 hours per week)
The Company is a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. They are looking for 2 IT Support Engineers to join their growing Technical Support team – providing advice, guidance and technical solutions to businesses. These include servers, desktop and network solutions as well as assisting with internal projects and systems.
Job Duties:
- Remote 1st and 2nd line support
- Onsite visits for troubleshooting and installations
- Support hardware rollout projects, reporting to the Technical Team Coordinator
- Provide day to day support of their client base and internal departments
- Introduction of new solutions that will improve business efficiency and effectiveness
- Will be required to travel to visit clients
As is the nature of IT support you may be required to be flexible at times as you may be asked to work outside normal office hours to meet the needs of customers.
Key Requirements:
Essential
- Experience working in an IT support role
- Excellent customer service skills
- Solution focused
- Able to work to deadlines
- Customer focused
- Full driving licence
Desirable
- Microsoft Operating Systems & Applications
- VoIP
- Office 365
- Windows Server 2012R2 / 2016 /2019
- System Backups & Maintenance Procedures
- MSP Products including deployment (Antivirus, Patch Management, Backup, Reporting, Alerting)
Benefits:
- Childcare voucher scheme
- Company commission scheme
- Pension
- 22 days annual leave (plus bank holidays and continuous service reward)
Please click the APPLY button to send your CV and covering letter for this role.
Candidates with the relevant experience and job titles of; Support Engineer, Support Technician, Desk Support, IT Technician, IT Service Desk Technician, 1st Line Support, 2nd Line Support, Support Technician, 1st Line Support Technician, Software Engineer, Technical Support, Helpdesk Support Technician, 2nd Line Engineer, Helpdesk Support and Fault Desk may be suitable for this role.
