IT

IT Support

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Job Title: IT Support

Location: London

Salary: Competitive

Job Type: Permanent, Full Time

The Company:

Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than $7 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model!

We have been listed on Forbes “The World’s Most Innovative Companies” Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers.

Job Specification:

  • Management and support of IT equipment and phones for all staff
  • Being the first point of contact and support for all IT issues that arise
  • IT infrastructure and security across Keyence UK & Ireland’s offices
  • The ordering and inventory control including, but not limited to IT and phone equipment
  • Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
  • Support of problems with various Microsoft components
  • Various IT projects including company intranet and new system implementation
  • Basic level network infrastructure support and management
  • Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required.
  • IT supplier related activities e.g., Procurement

Personal Requirements:

  • Attention to detail and logical
  • Excellent written and spoken English
  • Interest in project work
  • Flexible and resilient
  • Optimum time management and able to effectively prioritise tasks
  • Proactive
  • Strong analytical skills
  • Problem-solving skills, creativity
  • Team and service-oriented
  • Willingness to learn
  • Integrity: The role requires appropriate handling of confidential, sensitive information

Qualifications and Experience:

  • Degree educated (IT/Business with IT)
  • Able to effectively analyse and communicate data and software
  • Successful management of projects within previous role
  • Experience in a similar role is desirable
  • Must hold a full driving licence

Package:

  • Starting Salary £28k + Area Allowance
  • Quarterly Bonus
  • Advanced Company Pension
  • Life Cover
  • Private Healthcare (including subsidised Gym Membership)
  • Full Expensed Travel and Accommodation

If this is you please click apply

Candidates with experience or relevant job titles of; Telecoms Support Engineer, Telecoms Support Technician, Desk Support, Technical Support Engineer, IT Technician, IT Service Desk Technician, IT Desk Support, IT Support Technician, Support Technician, IT Support Engineer, Software Engineer, Technical Support, IT Support, Helpdesk Support Technician, Helpdesk Support, Fault Desk, IT Systems Engineer, IT Systems Technician, IT Systems will all be considered.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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