Job Title: Application Support and Development Officer
Location: Walsall
Salary: £27,041- £31,346 per annum
Job Type: Full-time, Permanent
Closing Date: 6th March 2022
Do you want to join a fast moving workplace where no two days are ever the same?
At Walsall Council ICT, our main aim is to support and develop a wide range of business applications, while pursuing an ambitious program of work to improve our digital capability for our customers.
This is a fantastic time to join ICT as we go through a time of growth and work together to help move Walsall Council towards achieving its Digital Transformation agenda. If your skills and experience lie with application support and development, then it’s time to showcase your skills and join our successful team!
About the role:
Your main duty will be to provide application support for ICT applications used by the various business areas in Walsall Council. You’ll also have the opportunity to assist Senior Application Support and Development Specialists in any software development activities relating to the support of these business applications. Working independently dealing with support calls, you’ll excel in co-operating with colleagues to resolve outstanding calls.
About you:
If you have some experience in a 1st or 2nd line support role and are familiar with some of the following development technologies then why not consider joining our team and sharing your expertise with us:
- Experience of Microsoft Power Platform, Dataverse, Dynamics 365 and Power BI
- Back-end technologies: C#, SQL
- Front end technologies: HTML, CSS, JavaScript, jQuery, Angular JS, Bootstrap
- Source control systems: Azure DevOps or Git
What’s on offer:
- We are committed to attracting, developing and retaining talent and can offer you an opportunity to make a difference and better the lives of the people of this exciting borough.
- We actively promote learning and development opportunities to all our employees so you’ll be able to progress and gain new skills – there’ll always be something new to learn!
- We also believe that work is defined by what we do and not where we do it, so we offer a flexible and supportive working environment to emphasise an optimum work/life balance arrangement including generous annual leave.
We offer you a range of benefits such as flexible working options, membership of the Local Government Pension Scheme, excellent holiday entitlement and a variety of opportunities to support your learning and development.
Please note:
For this role the successful candidate(s) must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Please click on the APPLY button to complete your application at the Company’s careers page.
Candidates with the relevant experience or job titles of; Technical Support Advisor, 1st Line Technical Support Analyst, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Desk Technician, IT Support Technician, 2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, IT Support, IT Systems Support, 1st Line Support may also be considered for this role.
