Job Title: Internal Account Manager
Location: Newbury
Salary: £30,000 – £45,000 per annum
Job Type: Full Time, Permanent
Netteam tX Ltd is a well-established provider of managed IT services. Founded in 2003 we employ 35 staff across the UK; most are based at its headquarters in Newbury.
An incredible new role is being offered for you to join a growing MSP, leading the way in IT, Comms and Security Solutions for SME’s and the Hospitality sector across the UK. An excellent competitive salary and benefits package are on offer, and those with a passion for account management and sales are invited to become part of a developing, dynamic team.
As one team, we work together in an open plan office within a buzzing atmosphere. A collaborative approach is always encouraged, and we make it a fun and productive workplace. The entire team are provided with a number of development opportunities and are provided with many ways to develop and achieve new skills.
About the role:
This role is focused on managing the requirements and relationships of an impressive list of clients. You will be the important interface between these clients and the service delivery teams. The successful candidate will be the driving force behind, nurturing, recognising, and converting client’s ideas, needs and requirements whilst providing all clients with the highest level of service delivery.
Key Responsibilities:
- Building upon your existing relationships and exploring new opportunities to encourage sales growth
- To recognise and optimise opportunities with the aim of converting opportunities and client requirements into potential orders
- Following suitable product training, showcase new technologies / brands / products / company portfolio, sales offers and weekly deals in line with client requirements
- Gain competitive supplier pricing and prepare and issue compelling quotes and supporting proposals
- Prepare regular pipeline forecasts for each of your allocated clients
- Using great communication skills, establish client budgets, elevate their current requirements and work with them to develop any requirements they may have
- Proficiently use the CRM platform to record all contract, purchase and sales activities against allocated clients
- Work alongside the project teams to ensure all solution sales are correctly delivered
- Maintaining an up to date understanding of market trends as well as competitor activities and potential new revenue streams.
About you:
- Commercially aware, self-driven with a proactive mindset and a proven background in IT Account Management and/or Technology Sales within an IT MSP environment
- Excellent organisations skills are essential
- Strategic thinker who can spot, convert, and close opportunities
- An effective communicator with excellent presentation skills
- A resourceful team player who is comfortable with both seeking and providing assistance to their peers when needed.
Core Skills:
- Experience of delivering customer service at exceptional levels
- Key Account/Account Management experience
- Familiar with the use of CRM systems in a sales environment
- Be open to product training and understanding new technology solutions.
Desired Skills:
- IT Technical knowledge/know how, would be an advantage to this role and will support discussions when speaking with clients and suppliers.
Benefits:
- Benefits include a workplace pension, free parking and an additional day off, if working on your birthday.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: IT Account Manager or IT Junior Account Manager, may also be considered for this role.
