Job Title: Income Protection Claims Assessor
Location: Hybrid. Offices are based in Exeter
Salary: On Application + Company Bonus + great benefits
Job type: Full Time, Range of flexible working options
Would you like to work in a friendly mutual, receive a competitive salary and amazing benefits? We are looking to grow our team and recruit an experienced Claims Assessor with a focus on Income Protection products
About you:
Are you passionate about helping customers through their claims journey, drawing upon your Income Protection and Life Claims experience? Your insight and understanding of claims business processes and your great people skills will help you in this varied and critical role in our business.
About the Exeter:
We’re The Exeter; an award- winning, mutual insurer providing health insurance, income protection and life insurance. Our mutuality means we focus on what matters most. We say ‘You Matter More’ – That’s our commitment to everyone, whether that’s our members, advisers, the wider community, or our employees.
With roots back to 1888 we have a long history of being there to help people in need, and for our employees that means being part of an organisation that focuses on the individual and provides the opportunity to demonstrate the power of ‘You Matter More’ every day.
Don’t just take our word for it, have a look at our website (the-exeter.com), to see what others are saying about us.
The role:
Would you like to work in a friendly mutual, receive a competitive salary and amazing benefits? We are looking to grow our team and recruit an experienced Claims Assessor with a focus on Income Protection products.
- Assess and authorise IP claims and review ongoing claims with appropriate referrals and make recommendations for management plans
- Arrange independent assessments, treatments, home visits etc with our suppliers
- Help our members with a smooth return to work
- Write confidential correspondence to medical professionals, financial advisors, policyholders, reassurers, employers and suppliers.
- Enhance your CPD by researching and keeping up to date with developments in the industry and initiatives in claims management
- To understand and follow the relevant financial regulations Principle based Regulation and to report any failures/potential risks to the Manager immediately
Experience & Qualifications:
- Previous experience of assessing IP Claims required
- Life Claims assessing desirable
- Claim business processes including policy cover, financial/medical underwriting criteria and conflict handling
- Insurance industry knowledge
- Understanding of the financial advisor market and how it interacts with the company’s products
- Sound IT skills
- Great people skills and experience in dealing with customers, advisors and medical professionals over the phone or by email
- Excellent organisational skills with a track record of being efficient and methodical
- A demonstrable positive approach that enables you to work in a varied role and juggle multiple tasks
- Excellent letter writing skills
- *All applicants must have the right to work and live in the UK, as we are unable to offer visa sponsorship*
Benefits:
- Annual Company Bonus Scheme
- Plan for the future with our generous pension scheme
- Enjoy life with a minimum 24 days’ holiday plus Bank & Public Holidays
- Take a break with an extra day off on your Birthday
- Make a difference with 2 days paid leave each year for volunteering
- Peace of mind for loved ones with free life cover (four times salary)
- Feel protected by free income protection cover
- Look after your health with free health insurance
- We are able to offer a wide range of flexible working options including part time, job share and staggered start and finish times
Applications close on 15th July 2022
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: IP Claims Assessor, Life Claims Assessor, Senior Claims Assessor may also be considered for this role.
