Job Title: Implementation Executive – Digital Marketing
Location: Shrewsbury
Salary: Competitive (negotiable) + benefits
Job Type: Full Time, Permanent
The Company is looking for an intelligent, charismatic and creative thinking individual who can join their team in Shrewsbury as an Implementation Executive.
The role of the Implementation Executive is to support the Implementation Project Manager to deliver a seamless on-boarding experience for clients.
Key Activities / Tasks:
Technical Onboarding / Account Admin
- Create and/or set up access to all required platforms, such as Google Search Ads, Bing, Facebook and Google Analytics. Liaise with platform reps to request account creation/transfer as required.
- Set up billing profiles on behalf of the client with the respective platforms. Incl. liaising with the respective platform’s support teams to troubleshoot issues and ensuring accurate and timely billing set up.
- Ensure all relevant platforms (e.g. Google Marketing Platform) are linked to each to ensure the accurate and timely passing of marketing data across products, e.g. linking Google Merchant Centre to Google Search Ads.
- Set up required technology such as Campaigns Manager and Search Ads 360 (SA360)
- Implement automation scripts for both new and existing clients, ensuring accurate setup and troubleshooting any issues.
Credentials / Access
- Create account credentials for specialists as required, working with the Operations team to ensure access is controlled via internal processes.
- Grant, and aid in the maintaining of, the appropriate levels of access for specialists to all required platforms/client accounts. Troubleshooting access where required.
- Complete regular audits of account access, both internal and on behalf of clients, to maintain a high level of account access security.
New Client Administration
- Completing all required admin involved in the set up of a new client.
- Creating, updating a circulating on-boarding documents for new clients, including Onboarding Questionnaires and Onboarding Progress Trackers.
Support Project Management
- Ensure all documents are updated accurately and in a timely fashion in relation to any assigned tasks.
- Work effectively with all internal channels and teams relevant to client on/off-boarding (Data visualisation, Analytics, etc.), ensuring clear ownership of tasks is established.
- Support the wider offices (Sydney, New York) with on/off boarding as required.
Help Develop the Service
- Work with the Implementation Project Manager and other stakeholders to develop implementation process across channels (PPC, SEO, Social, etc.)
- Develop an understanding of the requirements for on/off-boarding clients for all channels and platforms used.
Other Activities
- Coordinate and ensure the Account Audit process. Ensuring audits of existing/new clients are tasked out to the Network
Key Requirements:
- Organised and able to prioritise urgent workloads.
- Can communicate effectively & with internal/client contacts at all levels.
- Previous experience in an administrative or digital marketing role beneficial.
On completion of the three month probation period every employee is eligible for the following benefits:
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Free fruit, breakfast cereals and tea & coffee
- Salary Sacrifice Car Leasing Scheme
- Season Loan ticket
- Defined contribution pension scheme
- Enhanced Maternity / Paternity Package
Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Marketing Project Assistant, Digital Marketing Administrator, Marketing Executive, Implementation Assistant, Client Services Administrator, Project Executive will also be considered for this role.
