IT

ICT Support and Development Administrator

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Job Title: ICT Support and Development Administrator

Location: Cardiff

Salary: £25,000 per annum

Job type: full time 12 Month Fixed term Contract

Closing Date: 4th February 2022

Would you like to work for a vibrant and responsive regulated awarding body creating and awarding qualifications for learners of all ages?

They’re a charitable trust and social enterprise which works in partnership to promote learning, widen opportunity and enable progression.

As an awarding body, they are committed to recognising learner achievement through units and qualifications which are flexible and responsive to the needs of individuals and communities.

They are currently looking to recruit a ICT Support and Development Administrator who will assist with the maintenance and development of Agored Cymru ICT systems, online services and hardware

The Role

  • Develop and maintain the Agored Cymru website, online services and applications.
    • assist in the maintenance of existing systems using HTML, CSS, ASP.NET, VB.NET, SQL, JavaScript.
    • assist the development of new and existing systems
  • Work with internal and external colleagues to maximise the effective use of online services to support business and governance processes.
  • support colleagues to embed developed systems into processes by ensuring all colleagues are aware of developments and familiar with their use and benefits.
  • assist the development of new and existing systems
  • Support Agored Cymru in capturing and maintaining reliable and complete data in line with processes.
    • recognise processes and tasks where data capture is less effective and suggest improvements.
    • Assist the management and maintenance of SQL Server databases and infrastructure.
  • Develop and maintain business intelligence reports.
    • maintain and develop existing SQL Server Reporting Services (SSRS) reports.
    • develop new SSRS reports to meet changing business needs

The Candidate:

The post holder will plan and perform network/workstation development and maintenance. including installing and configuring hardware for desktop PCs, laptops, servers and networking devices. The post holder will also install and deploy server and client software. They will also provide technical support in the design and production of marketing and promotional materials.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience and relevant job titles of; 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Support, IT Customer Support Advisor, 2nd Line Technical Support Advisor, Technician, 1st Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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