ICT Project Officer – Housing Services

Job Title: ICT Project Officer – Housing IT Implementation team

Location: Redditch

Salary: £29,577 to £33,782 per annum (pro rata if part time)

Job type: Full time (37 hours per week), Fixed Term Contract (Until December 2021)

Closing Date: Sunday 20^th December

Interview: W/C 4th January 2021

The Role:

An exciting opportunity has arisen in Housing Services for a resilient and resourceful Project Support Officer to assist the Project Manager in the implementation of an Integrated ICT Housing Management System at the Council. They are specifically looking for an individual who has experience in Housing Services or Repairs and Maintenance of a housing stock.

Job Duties:

You will support the Project Manager managing the budget, resources and risks ensuring the project is tracked throughout the implementation. Candidates should be confident, self-motivated and have strong organisational and communication skills with the ability to prioritise and forward plan. The post holder will work closely with the Project Manager and Stakeholders within the service.

Key Requirements:

• An understanding of the social housing business framework overall and business process mapping
• Experience (minimum 3 years) of specific aspects of the operation of the housing service and knowledge of the legislation and regulations affecting social landlords e.g. tenancy management, arrears collection and income management, housing allocations/homelessness, asset management, responsive, cyclical and programmed maintenance, CRM, stores management, contractor/DLO management
• Excellent written and verbal communication skills and the development of process and procedural guides
• Experience in reconciling and controlling the output from systems, identifying errors and resolving faults
• Proven ability in assisting with projects to agreed standards and within timescale and budget
• Good organisational and project management skills with the ability to understand the strategic implications (bigger picture) and retain an attention to detail

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Project Support Officer, Housing Project Officer, Technical Project Officer, Council Project Support Officer, Project Administrator, Business Project Support Officer will also be considered for this role.