ICT Infrastructure Specialist / IT Infrastructure Engineer

Job Title: ICT Senior Infrastructure Specialist (Data Centre)

Location: Walsall

Salary: £32,552 – £37,475 per annum

Job Type: Full Time, Permanent

Closing Date: Sunday 1st December 2019

This important role will support the design and development of all Data Centre infrastructure management systems within the Council.

You will design, plan, manage and facilitate the installation, integration, testing and maintenance of ICT Data Centre infrastructure management systems ensuring all quality, asset management and configuration management processes are followed, liaising with managers, service delivery teams and the service desk to ensure all changes are communicated and understood by colleagues and staff.

To be considered you will be qualified by experience within an ICT data centre infrastructure environment and have attained or possess equivalent professional experience to Microsoft Certified Systems Engineer and ITIL foundation certificate standard. You will also have a relevant degree and significant experience, or extensive and considerable experience within an ICT data centre infrastructure and workstation systems environment.

Job Duties:

• Maintain and monitor the Council’s ICT Data Centre infrastructure management systems proactively ensuring this meets agreed service levels
• Carry out service capacity planning and proactively identify changes required to ICT Data Centre infrastructure management systems and ensure that the activity is carried out
• Create, configure and update ICT Data Centre infrastructure management systems in line with notified changes in accordance the ICT change control procedures
• Procure via line management new ICT Data Centre infrastructure management systems and software in accordance with Council procurement procedures
• Deliver an ICT Data Centre infrastructure management systems service to the performance requirements of the team, providing regular reports to line management
• Ensure that systems are implemented in a way that allows for financial recharging. Provide information and reports for recharging as and when required
• Identify needs, specify work packages and oversee the work of third party support, technicians and other officers assigned to the ICT Data Centre infrastructure management systems team
• Document all production, support and development activity and handover new support processes / documentation to the supporting teams

The Candidates:

• Extensive knowledge, technical and practical capability in any of the following technologies
  • Backup and Recovery concepts and processes
    • NetApp enterprise level storage
    • Enterprise level Anti-Virus software products McAfee (ePo, ENS and Mvision), Microsoft Defender
    • Vmware ESXi and VCentre server
    • Patch Management (WSUS, Azure patch management using Azure automation
    • PowerShell scripting for server administration
    • SQL Server management and administration
• Qualified by experience within an ICT data centre infrastructure environment
• Have attained or possess equivalent professional experience to Microsoft Certified Systems Engineer and ITIL foundation certificate standard
• Have attained a relevant degree and significant experience, or extensive and considerable experience within an ICT data centre infrastructure and workstation systems environment

In addition to performing this key role for the Council, there will be opportunities to pursue continuing professional development.

For this role the successful candidate must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

What they can offer:

• A generous annual leave entitlement offering (for this role) a minimum 27 days leave per year plus 9 concessionary days and in addition to a flexible working scheme that allows up to a further 12 days leave per year
• Access to an award winning pension scheme
• Recent development of the working environment which has created a modern professional space in which to work with improved technology that allows agile working
• Promotion of training and development opportunities to all their employees to help them progress and gain new skills
• A genuine commitment to equality of opportunity for their staff and customers – they aim to employ a representative workforce that reflects the communities they serve

Please click on the APPLY button to complete your application at the Company’s careers page.

Candidates with experience of: Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, 3rd Line Support, 2nd Line Support Technician, 3^rd Line Support Engineer, 3^rd Line Support, Support Technician, IT Support Engineer, IT Analyst, 3^rd Line Support Technician, 3rd Line Helpdesk Engineer, Office Migration, Virtual Desktop Management, Virtual Desktop Infrastructure Management, Infrastructure Technician, Technical Support, Technical Infrastructure Engineer, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.