Job Title: ICT Contract and Supplier Manager
Location: HQ, Bridgend, South Wales
Salary: £38,007 – £43,098 Per annum
Job type: Full Time, Permanent
Working Hours: 37 Hours Per Week
Closing Date: 5TH July 2024, 13;00
Are you looking for your next career step?
Do you want to be a part of an Innovative Organisation?
Interested in joining our ICT department? Want to know more about the role, department, and the application process?
About Us:
South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Senior Service Delivery Analyst, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!
The Role:
We are seeking an experienced IT Procurement/Contracts Management professional to join our busy ICT Department at South Wales Police. The successful candidate will report to the Businesses Services Manager and is responsible for areas of Business Management including procurement, contract management, and supplier relations. The role’s purpose is to ensure the delivery of IT Commercial Services to support business and project delivery, internal customers, external agencies/partners, and suppliers, to pursue efficient and effective solutions in line with contracted service levels.
Responsibilities:
- Ensure the delivery of high-quality IT Commercial and Procurement services to internal customers
- Manage and coordinate Procurement, Contract and Supplier management processes
- Monitor and report on Contact delivery performance against SLAs and KPIs and take appropriate action to resolve issues / improve services
- Collaborate with other ICT teams to ensure that IT services align with business needs
Requirements:
- Must possess a relevant degree and/or hold other significant ICT or Business Management related qualifications or demonstrate relevant experience
- Proven skills in managing and operating within agreed ICT Business Management processes at an organisation of comparative size, using a diverse range of technology-based services
- Proven experience in ICT Business Management in one or more of the following areas:
- Proven experience of increasing ICT efficiency, reducing risks, and improving performance through the implementation of IT business management
- Must have a good understanding of Data Protection and Freedom of Information issues and be up to date with current legislation, policy, and procedures
Where you’ll fit in:
You’ll sit within the Service Delivery section of the department. Reporting to the Business Services Manager, your areas of responsibility will include:
- ICT Service Management Systems, Software and Services
- ICT Stakeholder Relations Management,
- ICT Supplier Management
- ICT Procurement
This role will also provide cross-functional resilience within the ICT Business Support Unit.
Benefits Include:
- Training and professional development opportunities
- Local Government Pension Scheme
- 24 days Annual Leave increasing to 29 days after 5 years employment.
- Flexible working dependant of duties
- Free on-site parking
- On site fitness centre and canteen
- Collaborative and supportive work environment.
- Cycle to work scheme
- Wellness programmes
- SWP Diolch Vectis & Blue light Discount Card
- Opportunity to make a meaningful contribution to public safety and community well-being
Diversity, Equality & Inclusion:
As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide.
South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves.
Note: Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process
Application Closing: 5th July 2024 1PM
Shortlist announcement: w/c 8th July 2024
In person assessment and interview: w/c 15th July 2024
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: IT Business Management, ICT Business Management, ICT Contracts Manager, ICT Procurement, IT Business Analyst, IT Engineer, IT Project Manager, ICT Project Support may also be considered for this role.
