Job Title: Housekeeping Assistant – Female Changing Rooms
Location: London, SW15
Salary: £21,148 per annum
Job Type: Full Time, Permanent
The Club is London’s premier private member multisport club with a capped membership of 5,000 and an 18 month waiting list.
They offer their members a wide range of sports including golf, tennis, Health Club, squash and a full catering provision, all delivered to the highest standards.
They were awarded UK Sports Club of the Year in both 2017 and 2018 and hold the Club 59 Gold Flag for Customer Service. They hold the Investors in People Gold accreditation, demonstrating their commitment to the training and development of their staff.
As this role relates to the female changing rooms the Club will only be accepting applications from females.
Role Overview:
The Position of Housekeeping Assistant is an area where they have opportunity to deliver great service for members and their guests. As such the individual in this position must be professional at all times; have limitless enthusiasm, be flexible; willing to embrace change and challenges and be commitment to deliver excellent service by maintaining an outstanding level of cleanliness and hygiene within the Club.
Reporting to the Housekeeping Manager (or Housekeeping Supervisor in her/his absence) you will be required to fulfil a variety of roles within the facilities throughout a working day. Shift work over the seven days of the week and bank holidays are included. Housekeeping Assistants are not necessarily appointed to a specific location with the Club. The location of cleaning areas may need to be changed to meet needs of the Club.
Key Requirements:
- Undertake cleaning of lockers rooms and other communal or sports areas in accordance with the agreed cleaning schedules/ Housekeeping NOP and to meet required standards for Health & Safety/ Hygiene regulations
- Follow all other procedures that may be arranged so that all facilities are clean and safe
- Ensure the Clubhouse, the Health Club, the Squash Courts, the Creche, the Art Room, the Grounds building, the Tulloch Studio, the Croquet Pavilions and the rest of communal areas of the Club are presented to the highest standards at all times
- Perform reasonable duties as specified by the Housekeeping Manager, Housekeeping Supervisor, Housekeeping Team Leaders, General Manager, Chief Executive or any other member of the clubs senior management team
- To undertake laundry duties as directed by daily shift cleaning schedule
- Assist with the collection of laundry and other garments and to prepare these items for collection by the Club cleaning contractor
- Receive and manage chemicals and other cleaning stock effectively
- Ensure the disposal of waste is in accordance with set regulations
- Be presentable at all times whilst at work with a clean and tidy uniform with name badge on display
- To use electrically powered scrubbing and polishing machines, steam irons, washing machines, tumble driers and hoovers in accordance to provided trainings and manual instructions and to keep machinery clean, in good working order and to report any faulty equipment to Housekeeping Manager, or Housekeeping Supervisor
- Notify the Housekeeping Manger or Housekeeping Supervisor of any repairs required to broken furniture and fixings
- Provide great service for members in the lockers room, including shoes/clubs cleaning and kit washing
- Must be a team player suitable to work well with work colleagues
- Assist members and guests who require information/request service in the locker rooms, in a polite, friendly and helpful manner
- Be an ambassador for the Club at all times
- Clock in and out via staff card/wristband reader and have clear understanding of lateness disciplinary procedure
- Maintain professional relations within the team, managers and other members of staff
- Adhere to all regulations and legislations relating to working with children
- Attend all trainings provided
- Participate in monthly departmental meetings
Full training will be given, both upon joining and on an ongoing basis, plus they have career progression for able candidates
Benefits:
- Competitive salary
- Uniform
- Meal while on duty
- Generous company pension after a qualifying period
- Death in Service
- Staff Fund of £350 paid twice yearly after a probation has been passed
- Parking
- Use of pool and gym on days of working
- Ongoing training and development
- Career pathway
Working Hours:
- Weekdays 06:00 – 23:30
- Weekends 06:00 – 22:30 (finishing time can be extended because of events)
- Bank Holidays 06:00 – 22:30
The above job description is not exhaustive, and you may be required to carry out tasks as specified by the Club that are outside the content of your job description on occasion.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of Housekeeper, Housekeeping Assistant, Domestic Cleaning, Cleaner, Cleaning Assistant, Commercial Cleaning Operative, Cleaners, Cleaner, and Hygiene Operator may also be considered for this role.
