Job Title: Hire Controller
Location: Ashington, West Sussex, RH20 2LW
Salary: £31,000 per annum plus bonus
Job type: Full Time, Permanent, Office Based
BPH is an independently-owned plant hire company based in the South East. From excavators and dozers, to dumpers and telehandlers, we’ve been supplying a huge variety of heavy machinery for hire to the construction industry for over 50 years.
About the Role:
We are looking for an experienced Hire Controller to assist in the day-to-day operations of a busy hire desk.
Key Duties:
- Ensuring all hire contract administration is completed in an accurate and timely manner.
- Diarise “day-to-day” entries of any “on hires/off hires” and deliveries/collections.
- Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages.
- Work with cross-hire suppliers to secure hire/sales opportunities.
- Build strong customer relationships.
- Resolve any customer issues.
- Assist in Transport and logistics.
- Assist with weekly timesheets and invoicing.
- To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities.
- General ad-hoc administrative duties
About you:
- Previous experience in a hire company essential
- Customer focussed
- Excellent communication skills
- A confident and flexible attitude
- Excellent administrative and organisational skills
- PC literate – a working knowledge of MS Office and CRM programmes
- You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies
Please Note:
The candidate must live within a commutable distance of Ashington.
We are not currently offering sponsorship or relocation assistance for this role so you must already possess the right to live and work in the UK in order to be considered.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience or relevant job titles of; Hire Controller, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Analyst, Helpdesk Support, Client Services Support, may also be considered for this role.
