Job Title: Head of Sales
Location: Swansea or Cardiff , travel required across South West UK
Salary: Basic Salary of £40,000 – £48,000 (OTE £75,000)
Job Type: Full time, Permanent
Working Hours: Monday to Friday – 9.00am to 5.30pm (Flexible Hours within 8am – 6pm)
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.
With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.
Job Role:
As we gear up to accelerate our growth, we’re actively seeking a Head of Sales who isn’t just experienced, but is also fervently dedicated to customer success and service excellence. This role is pivotal to our strategic objectives and reports directly to senior leadership.
Key Responsibilities:
Account Growth: Lead an established sales team to deepen relationships within our existing accounts, with a focus on upselling and cross-selling to expand our revenue streams. Implement strategies for account retention and organic growth.
New Business Development: Oversee a dedicated new business team whose mission is to identify, cultivate, and onboard new clients. Set ambitious targets and create a roadmap for market penetration.
Team Leadership and Development: Hire, train, and mentor a high-performing sales force capable of exceeding revenue goals, while fostering a culture of collaboration and continuous learning.
Customer-Centric Focus: Be the advocate for customer satisfaction within the organisation. Ensure all sales activities are aligned with our commitment to providing outstanding customer service.
Strategic Planning: Collaborate closely with other department heads to align sales strategies with broader organisational objectives.
Forecasting and Reporting: Regularly update leadership on sales performance metrics, and make data-driven decisions to guide strategy. Employ a systematic approach to track and evaluate both new and existing account activities, ensuring maximum ROI.
Market Analysis: Keep an eagle eye on industry trends and competitor activities. Use insights to refine sales techniques, approaches, and offerings.
Budget Management: Effectively manage the sales budget to ensure optimal allocation of resources. Monitor ROI and cost-to-acquire metrics to ensure financial efficiency.
Communication and Collaboration: Maintain transparent and effective lines of communication both within the team and with other departments. Champion cross-departmental projects that will improve customer experience and drive revenue.
Contract Negotiation: Spearhead complex deal structures and negotiate contracts that are beneficial to both the customer and our business.
Key Account Management: Oversee and strategically manage key accounts to ensure long-term loyalty and revenue growth. Work closely with these accounts to understand their business needs and challenges, and tailor solutions that add value to their operations.
Job Experience Required:
- Minimum 10 years of experience in sales, with at least 5 years in a leadership role.
- A proven track record of achieving or exceeding sales targets.
- Strong understanding of customer and market dynamics.
- Excellent interpersonal, communication, and negotiation skills.
- Ability to analyze complex data and translate it into actionable strategies.
Renumeration and Benefits:
- Uncapped Bonus package with expected OTE of £75,000
- Staff Share Equity Scheme
- 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays)
Candidates with the relevant experience or job titles of: Head of Sales, Head of Business Development, Commercial Income Director, Business Director, Head of Commercial Income, Head of Account Management, Sales Director, Business Development, Lead Generation, Business Generation may also be considered for this role
