Job Title: Head of NNDR, Recovery and Enforcement
Location: Thetford
Salary: £54,613 rising to £61,616 per annum
Job Type: Full Time, Permanent
Closing Date: Midday 19th April 2021
Are you a visionary leader, able to give clear direction to a team, with confidence and conviction, who thrives on change and improvement and able to work across boundaries and find solutions?
About the role:
Based in Thetford, you will support the Head of the Anglia Revenues Partnership (ARP) in the administration of Revenues and Benefits services for 5 councils: Breckland Council, West Suffolk Council, East Cambridgeshire District Council, Fenland District Council and East Suffolk Council. You will also be required to work across all 4 offices including March, Lowestoft and Melton and attend Council meetings at any of the 5 Council’s premises.
You will be instrumental in driving forward key priorities for Council Tax Recovery, National Non-Domestic Rates, Enforcement (including in-house Enforcement Agency, and Fraud and Compliance), and Housing Benefit Overpayment strategy on behalf of the partners and providing sound advice regarding the effective management of resources to facilitate outputs.
About you:
You will have proven experience of managing change and transforming services, focused on developing and improving service delivery, customer journey and programme management.
A strong and effective communicator, you will be responsible for providing effective leadership and operational management to the team, ensuring that staff adopt the values and expected behaviours of ARP and deliver a high-performance culture.
An appropriate qualification such as IRRV and management qualification or well-established management experience is essential. Project management qualification would be an advantage.
What they offer in return:
- Competitive starting salary
- Career development opportunities
- Full training
- Flexible working
- Free car parking
- Local Government Pension Scheme
- Rewards Package
Additional Note:
The Council is committed to safeguarding and promoting the welfare of vulnerable people and they expect all employees to share this commitment. All employees must familiarise themselves with the Safeguarding Children and Young People and Guidelines for Working with Children and Young People policy.
Please click on the APPLY button and you will be redirected to the Council’s careers page to complete your application.
Candidates with experience of: Council Project Manager, Council tax Recovery Lead, Head of Change and Transformation Services will also be considered for this role.
