Job Title: Head of E-Commerce
Location: The role can based in Dundee or Remotely
Salary: Circa £60,000 per annum dependant on experience
Job Type: Full Time, Permanent
As pioneers in the print industry, they leverage technology and the expertise of our highly skilled team, to be innovative and delight our customers with an outstanding experience.
They are a technology led, trade printer based in Dundee and London, UK. As part of the Cimpress group, the largest print manufacturer in the world, they are leading the way in mass customisation. Using e-commerce as our primary route to market, they’re here to change the print world, and you can help them!
With exciting plans for fast growth, they are always looking to add Smart Innovative and Customer Centric people to our remarkable team. To achieve our ambitious goals, they empower our people and they drive the business forward, putting the customer experience at the heart of what they do.
Role Overview:
As Head of Ecommerce you will help them transform our approach to the way they do business and help our mindset shift and mature into an ecommerce led business.
As an experienced manager, working closely with other business leaders, you will have the opportunity to influence the shape and growth of them. You will lead a team of specialists to offer our users an unrivalled and compelling experience, improving traffic, conversion and ultimately revenue!
To succeed, you will need an engaging approach, using your data driven mindset to sell a compelling narrative that drives change. Balanced with strong technical skills and expertise including analytics, SEO and merchandising.
This role would be suitable for someone currently in an e-commerce management position looking to take full ownership of an online store. It could also be suitable to a Product Owner who would like to transition to the business side by evidencing excellent business acumen
Our business has ambitious plans and as they continue to reach our goals this will lead to opportunities for development for yourself and your team!
Key Responsibilities:
- Own and optimise our online conversion path
- Bring structure to the team and empower them to optimise and scale
- Build and own a prioritised backlog of ecommerce projects, spanning across UX, SEO, merchandising
- Contribute to forecasting and join our management team in shaping the future
- Generate ideas and take all initiatives to improve our ecommerce revenue
- Manage our performance marketing efforts (1 direct report)
- Lead our CRM /retention to drive our customers back to the shop, 2 direct reports
- Drive our site optimisation work, managing 1 direct report and collaborating closely with our in-house technology team
- Build and own reporting on site performance – leverage our state-of-the-art reporting tools and find support in our data and business intelligence to solve challenges!
- Stay up to date and share ecommerce and marketing technology trends
The successful Candidate will have:
- A successful track record within a sizeable e-commerce / online retail environment
- Experience within a customer-centric business
- The ability to make an impact quickly through the mastery of agile / lean planning
- An in-depth understanding of ecommerce and marketing technology
- The drive to build, upskill and empower your team
- A data driven mindset and numerical abilities
- People management experience (6 direct and indirect reports)
Benefits:
- Generous holiday allowance
- A day off for your birthday
- Health cash plan (including optical and dental cover)
- Life cover
- Employee discounts for their products and related brands
- An employee discount site including discounted gym memberships, cinema tickets and other leisure and shopping discounts
- Cycle to Work scheme
- Recommend a Friend bonus scheme
- Recognition awards
- Pension scheme with employer contribution
- A fully funded staff Christmas party and other social events
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Ecommerce Manager, Electronic Marketing Manager, Marketing Manager, Senior Marketing Executive, Marketing Campaign Manager, B2B Marketing, Senior Marketing Analyst, Senior Ecommerce Executive, Merchandising Lead, Marketing Lead, Digital Marketing Lead, B2C Marketing, Marketing Strategy Manager, Group Marketing Coordinator, Head of Marketing, may also be considered for this role.
