Job Title: Head of Community Services
Location: Blackheath, London, SE3 0PW
Salary: £55,000-£60,000 DOE
Job Type: Permanent – Full Time (37.5 hours per week)
About Morden College:
Morden College is a Charity dedicated to supporting older people. Founded in 1695 by the pioneering merchant, Sir John Morden, the Charity has been at the forefront of enriching older people’s lives for more than 300 years. Today the Charity’s core purpose is to provide older people who are in need with a home for life, to support them as they grow older, and to provide housing, care, and support, including residential nursing care, if the need arises. We are a strong community, committed to enabling the older people we support to have the highest quality of life, for the rest of their life.
The Charity’s Community Services are provided in the Almshouse accommodation on site at Blackheath and at Ralph Perring Court in Beckenham, through the vibrant communal space in the John Morden Centre and the case management approach that proactively identifies, assesses, and supports the most vulnerable in our community.
About the Role:
The Head of Community Services leads the staff working in the John Morden Centre, Health & Wellbeing Team, and Ralph Perring Court, ensuring effective use of resources and time, maintaining quality and safety, promoting high performance within a culture of continuous improvement, both individually and as a team.
Benefits:
We will provide you with 25 days’ holiday plus bank holidays (pro-rata for part-time roles), additional holidays for long service, an enhanced pension, free onsite parking, a 24/7 employee assistance programme, life assurance and flexible working.
The College actively encourages individuals to expand their knowledge and understanding to the benefit of all parties, and actively supports CPD opportunities through a generous learning and development budget.
The Role:
You will be directly accountable for the day-to-day delivery of high-quality and dignified support services promoting respect, equality, and the independence of residents. This will require you to:
- Develop Morden College’s approach to community engagement, use of communal space and resident involvement to support the community to live a ‘Good Life’ based on what matters to the individual.
- Ensure that all staff adopt and maintain a person-centred approach to the development and delivery of high-quality services and uphold the principal that each individual is at the centre of our services and the support they require.
- Lead the development of Information Technology Support and Assistive Technology for residents to promote digital inclusion, enhance their digital skills and help maintain their independence.
- Implement a case management approach that proactively identifies individuals at high risk, assesses their needs, produces a personal support plan, and ensures co-ordination of the plan to enable people to live independently and safely.
- Facilitate and foster a supportive team for all staff and volunteers, encouraging their direct communication and contribution with regards to improving culture, service delivery, service user experience and organisational development.
SKILLS, QUALIFICATIONS AND EXPERIENCE
- Educated to Degree level or equivalent level of experience of working at a senior level in health or social care.
- Experience of working in a middle-level or above management role in Supported Living Services, Social Work or Extra Care Housing.
- A strong commercial acumen, to support successful service delivery and development, people management, budget control, business development and revenue generation.
- Demonstrates experience of developing and leading in a culture of continuous learning and continuous improvement.
- An inclusive and supportive management style balanced with strong leadership is a critical factor in the success of this role, to provide direction and implement change
- Experience of working with external agencies such as the Local Authority, Safeguarding and Clinical Commissioning Groups
- Excellent communication skills, with the ability to inspire, motivate and build a responsive and effective team
- Has vision, is authentically warm, genuine, trustworthy, honest, reliable, consistent, and caring in all their actions and supports this culture within the organisation.
- A well-developed sense of their own behaviours and how they impact on others
- IT literacy specifically Microsoft packages
This post is subject to an Enhanced with Barred List DBS check. Applicates must have the right to work in the UK.
Please visit Morden College direct website to read the full job advert, the job description and the person specification before applying.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Chief Executive, Director of Operations, Director of Services, Registered Manager, Nominated Individual, Client Director, Social Worker, Senior Practitioner, Corporate Business Development Manager, Business Development Manager, Business Development, Business Development Executive, New Business Development, Business Development Director, Finance Director may also be considered for this role.
