Job Title: Generator Technical Engineer (Mechanical)
Location: Scarborough – Home Based with frequent visits to customer sites and DPS locations
Salary: Competitive
Job type: Full Time – Permanent.
We want all our colleagues to grow and build careers with Dale. We invest in our people for the future.
Many of our team members have been with us for over 30 years and some of our management team began their careers as apprentices. As we have grown so too have they and that knowledge is passed down as our team develops and evolves.
No two days are the same and variety is a key part of life for our team at Dale. There’s always an opportunity to learn new skills and progress your career. We want to be a great place to work that is diverse and inclusive which is why we focus on supporting people and their development.
The role:
This role is an integral part of the technical support team and is expected to regularly interface with the customers, sales teams, project managers, operations and suppliers. Responsible for developing and delivering technical data, pre and post sales technical support including diagnostics and problem solving, training, and resolving technical and quality issues for all generator issues.
Why you’re our kind of person:
We’re not looking for people who sit down and say ‘that’ll do’, we’re driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It’s an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there’s a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people.
What good looks like:
- Seamless: You’ll provide high quality solutions to our customers
- Specialist: You’ll be skilled in your area, be an expert in a number of Dale processes and be commercially smart.
- Collaborative: You’ll advise your colleagues and input into other work, and also be able to work independently to get the job done.
What you’ll do:
- Oversee / lead major mechanical overhaul works as required.
- Carry out advanced level fault finding following escalation from other engineers.
- Provide support to coordinators (including support on interpreting quotations and assisting with planning of more involved works).
- Provide support to engineers and coordinators regarding parts required to complete work on first visit for remedial works.
- Provide support to engineers both on site and off site (within and outside normal working hours, this to include providing support to on call engineers when required).
- Conduct site visits to assist with customer queries when deemed necessary by service or operations managers.
- Be involved with the implementation and delivery of training and development plans for service staff to meet businesses requirements. As part of this role there will be an element of train-thetrainer, where you may receive OEM training with a view to then passing that training on to other members of the service team.
- Provide technical support for service quotations.
- Provide support for any other areas of the business when necessary.
- The creation and distribution of relevant service bulletins.
- Any other reasonable duties commensurate with the post.
What’s important to us:
- Experienced engineer in electrical power generation – Minimum 10 years’ exposure to mechanical maintenance / fault finding.
- Experience specifically with diesel generator sets, AMF, and ATS, switchgear, power distribution and all associated auxiliary equipment. Ideally familiar with how uninterruptible power supply (UPS) and generators are configured to provide power to critical loads.
- High technical and commercial awareness
- Full computer literate and fully proficient in the use of software such as CAD, Microsoft office products, CRM etc.
- Experienced with building and maintaining strong working relationships with clients.
- You’ll be passionate about health and safety and ensuring that everyone goes home from work safely from our projects.
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job titles of: Maintenance Engineer, Service Engineer, Generator Engineer, Mechanical Engineer, Electrical Engineer, Maintenance Engineer, may also be considered for this role.
