Job Title: Generator Service Coordinator
Location: Scarborough (Consideration will be given to home working)
Salary: Up to £22,000 per year.
Job type: Full Time – Permanent.
We are a secure power solutions provider with strong service and manufacturing capabilities offering a comprehensive aftermarket, service, maintenance and refurbishment capability to major national and multi-site organisations across a wide range of industry sectors both in the UK and overseas.
The Role/Duties & Requirements:
Reporting to the Generator Operations Manager you will be primarily responsible for the following:
- Coordinating all aspects of service contracts, including scheduling of regular maintenance, call-outs and remedial works.
- Being the primary point of contact for the customer and liaising with the client on all matters, using written and verbal communication as required.
- Ensuring all aspects of works are arranged including engineer access, parts and equipment.
- Management of all works through to the point of invoice as efficiently as possible.
- Liaising with other departments as necessary to meet customer requirements.
- Working closely with the Generator Operations Manager to deliver contract efficiencies.
The Candidate:
You will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary.
Benefits:
- Hybrid working.
- Free parking.
- 25 days holiday per year.
- Company pension scheme.
Please note – The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.
Please click on the APPLY button to send your CV for this role.
Candidates with experience of; Customer Services Executive, Customer Service Representative, Administrative Support, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Business Support Administrator, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
