Job Title: Front of House Manager
Location: Horsham
Salary: £35K depending on experience
Job Type: Permanent/Full Time – Approximately 40 hours across five working days.
Knepp is a 3,500 acre estate devoted to a pioneering rewilding project. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife.
As part of this project, Knepp has created a butchery, producing award-winning beef, venison and pork from excess animals raised in the rewilding project. As part of this new venture, the restaurant is able to showcase the best quality, wild range, organic meat, as well as produce from our new 3-acre organic market garden. Our aim is to create one of the most exciting and sustainable culinary locations in Britain, with a dedicated local and national following.
The role:
This is a fantastic opportunity for a dynamic, enthusiastic, talented and passionate manager looking for a new challenge and to make a difference to the planet. Working alongside a team of expert chefs, growers, butchers, stockmen and ecologists they will lead the creation of a unique restaurant at the heart of one of the UK’s pioneering rewilding projects, establishing it as a trusted and revered food destination.
Responsibilities:
People:
- To act as a role model to your team
- To work within the management team to recruit the best people for the right roles
- To develop, train and coach your team through appraisal and ‘learning & development’
- To own the delivery of all mandatory and craft training within your team
- To bring fun to the workplace and ensure a happy, motivated, and focused team
- To offer guidance to your team
Customer experience:
- To ensure high customer experience and promote our ethos
- To champion swift, efficient, knowledgeable and engaging restaurant, retail and tour service ensuring compliance by the team of standard operating procedures
- To engage with the wider Estate team in the delivery of events
P&L:
- To prepare and deliver achievable sales and EBITDA budgets
- To manage the rota effectively to deliver target wage costs
- To assist in engaging the team in the weekly targets and deliver agreed spend-per-head and transaction targets
- To ensure the daily banking and cash reconciliation is undertaken
Operation:
To maintain a safe workplace
- To ensure the café/restaurant environment is well maintained and meets internal brand standards
- To be responsible for the execution of paperwork and GP sales relating to restaurant
- To ensure the daily banking and cash reconciliation is undertaken
- To continuously manage FOH stock
- To help create occasional pop-up/evening events
- Working during service hours to ensure high levels of organisation and standards
Statutory:
- Help with legal compliance and operating standards across the restaurant, retail and tour areas
Job Requirements:
- At least two years management experience
Essential skills:
- Team management
- Work ethic
- Fun and creative
- Enthusiasm about sustainability
Employee perks benefits:
- Wine training/tastings
- Coffee on tap
- Fixed days off
- Team trips, safaris of the rewilding project, and annual parties
Please click on the APPLY button to submit your CV for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK.
Candidates with the relevant experience or job titles of Food Services Supervisor, Catering Supervisor, Catering Manager, Front of House Manager, Front of House, Food and Beverage Supervisor, Food & Beverage Manager, Restaurant Manager, Senior Waiter, Senior Waitress, Bar Tender, Serving Assistant, Catering Assistant, General Assistant, Food and Beverage Staff, Hotel, Bar, Restaurant may also be considered for this role.
