Job Title: Front of House
Location: Horsham, West Sussex
Job Type: Permanent / Full Time
Salary: £7hr (16-18) £9hr (18-20) £12hr (21+) – Plus Tips!
Estimated Weekly Hours: 35 hours per week
The Role:
We are seeking a dynamic, experienced, and passionate front-of-house member with a passion for great service, produce, and sustainability to join our growing team. No day is the same in hospitality, and being a team player and adaptable to our developing business is key. The right candidate will be experienced in running a fast-paced section, eager to learn, and comfortable sharing our rewilding story with guests.
This is a fantastic opportunity to get stuck into a brand-new project and work alongside growers, stockman, ecologists, and chefs.
You will be expected to be able to work in our café & courtyard, as well as our wilding kitchen restaurant. Having a basic knowledge of hospitality isn’t necessary. We are just looking for people who are eager to learn and develop.
Up for the challenge? We would love to hear from you.
About Us:
Knepp is a 3,500-acre estate just south of Horsham, West Sussex. Since 2001, once intensively farmed, the land has been devoted to a pioneering rewilding project. Using grazing animals as the drivers of habitat creation and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife.
As part of this project, Knepp has created a butchery, providing award-winning beef, venison and pork that are byproducts of the project. As part of this new venture, the restaurant will utilise the high-quality produce from the project and our new 3-acre market garden. We hope that we can create an exciting and sustainable culinary destination.
Responsibilities:
People:
- To work within the team to deliver the highest standard of service possible
- To bring fun to the workplace and be part of a happy, motivated and focused team
- To give clear feedback between guests and the kitchen team
Customer Experience:
- To ensure high customer experience and promote our ethos
- To champion swift, efficient, knowledgeable and engaging restaurant and retail
- To engage with the wider Estate team in the delivery of events
Operations:
- To maintain a safe workplace
- To ensure the Wilding Kitchen environment is well maintained and meets internal Brand standards
- To run your section & to ensure table turn on time
- To give relevant information about produce and dishes to the guests
Statutory:
- To help in the cleaning after service to ensure the site operates to 5* EHO compliance
- To make the kitchen team aware of any allergy and dietary requirements
Job Requirements:
- Ensure all customer service standards are met & given the best experience possible.
- Great personality and passion for giving our customers excellent service
- Being a team player
- Experience working in a busy environment
- Front-of-house experience (however, happy to look at anyone eager & willing to learn)
- Ability to use ordering systems and till software
- Barista skills are preferred, but training will be given to the right candidate
- Flexibility and adaptability to work within different sections of FOH department
Essential Skills:
- Work ethic
- Enthusiastic about sustainability
- A team player
- Good communication skills
Employee Perks Benefits:
- A regular rota, with set days off
- Wine training/tastings
- Competitive rates of pay with a share of service
- 28 days holiday a year (full-time or pro rata’d holiday for part-time staff)
- Access to pension scheme
- Culture of training and development with lots of scope for progression
- Generous staff discount
Estimated Weekly Hours: 35 hours per week.
Shift and Schedule:
- Weekend availability
- Day shift & evenings with set days off (including a weekend off every fortnight)
- Holidays
- Team training days & meetings
Please click on the APPLY button to submit your CV for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK
Candidates with the relevant experience or job titles of Food Services Assistant, Catering Assistant, Serving Assistant, Kitchen Assistant, Garçon, Front of House Staff, Front of House Assistant, Food Assistant, Service Assistant, Server, Waiter, Waitress, Host, Hostess Food Services Front of House Manager, Front of House, Senior Waiter, Senior Waitress, Bar Tender, Serving Assistant, Catering Assistant, General Assistant, Food and Beverage Staff, Hotel, Bar, Restaurant may also be considered for this role.
