Job Title: Fraud Technical Lead / Motor Claims Team Leader
Location: Huddersfield, West Yorkshire
Salary: FTE £22,000 to £30,000 DOE
Job Type: Full Time, Permanent
Are you an experienced Fraud handler looking for a new challenge?
Do you want to join a growing organisation who will invest in your career development?
If so the company has a fantastic opportunity for a Fraud Technical Lead to join their Motor Claims Team.
They are the UK’s leading independent provider of fleet and insurer incident management and specialist vehicle recovery services. Due to continued growth, they are now acting on behalf of a large European Insurer managing their motor claims from end to end and are seeking an ambitious and experienced technical expert, to help drive a team of handlers to success.
Job Role:
The Fraud Technical Lead will be responsible for overseeing the efficient identification, investigation and reporting of potential indemnity concerns and/or exaggerated or fraudulent RTA claims.
The role requires a full understanding of insurer clients underwriting criteria and policy wording, being able to validate cover on each policy.
You will contribute to improving the Company defence lines, limiting unnecessary litigation, making claims savings and raising awareness and sharing best practice.
You will ensure handlers are competent in the identification of indemnity issues and act as a technical referral point for any concerns.
You will have the ability to develop Fraud handlers’ skills and knowledge and will act as Team Leader managing performance and quality.
The Candidate:
The ideal candidate will have significant experience of RTA personal injury claims, RTA claims fraud, credit hire fraud and policyholder indemnity. You will also;
- Be organised and used to managing your own caseload.
- Be proactive and have the ability to investigate claims whilst fully considering the economics.
- Have a positive and inquisitive nature, along with a good attention to detail.
- Have the skills to be able to interpret data, report on performance and manage suppliers/Intel sources.
- Be motivated to increase awareness of motor claims fraud and assist in developing new fraud processes within the Company’s operational areas.
- Have the ability to get the best out of your team members, through strong hands-on coaching and performance management, although previous team leader experience is not essential.
- You’ll be responsible for seeking opportunities to attend seminars to develop your knowledge and also for creating managing your relationships with key stakeholders within the Fraud arena.
What’s in it for you?
Supporting you to be the best you can, they will prepare you for success right from the start. When you join them, you will enjoy a structured training programme and during your first 12 months, they will continue to develop you in your role through on-going coaching and support so that you have a really great first year. Your development does not stop there however as you will go on to learn and build further skills and, as you progress, your salary will too.
You’ll enjoy some fantastic benefits as well, for instance:
- Competitive salary+ quarterly performance incentive bonus scheme
- 25 days holiday increasing to 28 with length of service
- Contributory pension scheme
- Life assurance
- Free car parking / shuttle bus for staff travelling on public transport
- New offices with fantastic modern break out areas, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
- Free eye tests and a variety of discounts with local businesses.
The company is one of the largest fleet and accident management specialists in the UK. To apply now click the APPLY button to send your CV and Covering Letter.
Candidates with the experience or relevant job titles of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, RTA Personal Injury Claims, Motor Insurance Team Leader, Claims Account Manager, Senior Claims Handler, Claims Handling Manager, Claims Customer Service, Insurance Fraud, Insurance Claims, Moto Insurance Claims Handler, Motor Claims Handler, Personal Injury Claims Handler, Case Handler, Insurance Claims Fraud Handler, Customer Claims Handler, Claims Technician, Claims Advisor will also be considered for this role.
