Job Title: Fire and Security coordinator
Location: Edinburgh
Salary: Competitive
Job Type: Full Time – Permanent
Job ID: 2022_HF Elec_001/ESC
We have an exciting new opportunity for an enthusiastic candidate to join the HF family in a permanent role that promises unique challenges, a varied workload and great career progression opportunities within the company.
We are currently looking to recruit an F&S Assistant Service Coordinator to join our HF F&S Edinburgh Division.
Salary negotiable upon experience.
The position
Join our team of Service coordinators based out of Edinburgh to assist looking after the Fire & Security division for Edinburgh/Glasgow and surrounding areas. Providing our clients with a continued excellent high standard of service from being the first point of contact to fulfilling their needs.
The Role
The successful candidate will be required to complete the following daily tasks:
- Control of allocating labour, on a day-to-day basis
- First point of contact for customer for our F&S division
- Programming/Scheduling of jobs in line with customer’s requirements
- The monitoring and control of small reactive jobs
- Communication with Clients throughout jobs
- Updating Clients via either their online portals and or via emails request/calls.
- Arrange access for engineers in special circumstances i.e., shopping centre access/permits
- Control of apprentices on a daily basis on where they are working and any query’s they might have.
- Report any issues on sites straight away to the lead F&S Coordinator
- Weekly updates with senior management of jobs and labour concerns
What you need
- Good Communication & customers skills
- A reasonable knowledge of Excel/WordDoc and Microsoft outlook packages
- The ability to work as a team but also independently
- The ability to work under pressure – The role can be extremely fast paced and challenging
- This position would also be suitable for an experienced field engineer looking to move in to an Office Based role
Working for HF Group
The HF Group is a family run collection of companies and services with branches across the UK. Our family culture stretches back over three centuries in business yet it means much more than dates and numbers. It’s quite literally, the core of our business. We consider all of our employees as part of the family and invaluable assets to our ongoing success. We continually invest in training, refresher courses and development for our team that allows everyone in the HF family to share in a thriving and mutually supportive working environment.
The benefit to us? Excellent staff retention and length of service rates. And to our clients? The reassurance of the best possible service, throughout every aspect of their communications with us.
Working across a variety of business sectors in exciting, ground-breaking projects, we make sure that new members who join the HF family join us with a clearly defined development path that is supported by regular reviews, training and ongoing support from our senior level management team.
Benefits/Additional Perks
- Private Medical Cover
- Critical Illness Cover
- Auto Enrolment Pension
- Death in Service Insurance
- Perkbox Subscriptions
No Agencies please
HF is an equal opportunities employer.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Disclaimer: due to the high volume of applications that we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure that we can manage application levels while maintaining a positive candidate experience. Once a job vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Due to volume only successful candidates will be contacted.
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job titles of: Security Installation Service Engineer, Fire Security Engineer, Installation Engineer, Maintenance Engineer, Installation Engineer, Field Service Engineer, Installation Technician, Multi-skilled Engineer, Security Alarm Engineer, Firm Alarm Technician, Fire & Security Technician, Health and Safety Officer, Environment Officer, Manufacturing Officer, Quality Assurance Coordinator, Quality Advisor, Health and Safety Coordinator, SHEQ Advisor, Health and Safety Advisor, Demolition Health and Safety Officer, Quality Officer, Environmental Coordinator, Technical Fire & Safety Officer, Fire Risk Assessment Officer, Fire Safety Building Officer Production Health and Safety Assessor, Environment Advisor, Operations Assistant, Administrator, Officer, Administrative Assistant, Office Assistant, Operations Administrator, Health & Safety Assistant, Office Administrator, Administrator, Office Clerk, Business Administrator, Health and Safety Administrator may also be considered for this role.
