Job Title: Business Services Officer
Location: Wolverhampton, WV10 9JG
Salary: £26,972 – £30,654 per annum
Job Type: Full Time, Permanent
Working Hours: 35 hrs per week -flexible working (2 days / week home working)
Closing Date: 5pm on the 5th February 2024
Interview Date: 20th February 2024
Bushbury Hill EMB is a tenant-led housing service provider, operating from their Management Centre on Kempthorne Avenue in Low Hill, Wolverhampton.
About the Role:
Bushbury Hill EMB has an exciting opportunity for a full-time Business Services Officer to work as part of our Business Services Team undertaking a wide range of finance and bookkeeping duties.
The role of a Business Services Officer entails a range of essential finance responsibilities. You will oversee the bookkeeping functions, ensuring accurate maintenance of our financial records. This encompasses tracking purchases, sales, receipts, and payments with precision. You’ll work closely with the Business Services Manager to ensure the accurate recording of all day-to-day financial transactions.
You will also play a crucial role in monitoring and recording government-secured grant funding. This important task requires close collaboration with our community outreach contractors and auditors to guarantee strict adherence to all financial regulations. Being able to use Sage Cloud Accounting Software is an essential requirement for this position.
We are passionate about our people so it’s no surprise we are an Investors-in-People Gold Standard organisation. We strive for excellence in all that we do and providing an outstanding housing service to the people we serve is the primary focus for all our teams and we know this can only be achieved if our people feel valued, supported, and motivated.
This is an exciting opportunity to work for a unique organisation and be part of an established team that shares a mutual vision to improve the lives of people living within the estate.
About you:
Experience:
- Minimum three years’ experience in a financial environment
- Knowledge of the Sage accounting system is a requirement for this role
- General bookkeeping experience gained in the private, public, or voluntary sectors.
- Knowledge of working for a local authority or housing association or an understanding of a TMO and tenant participation would be an advantage, but this is not essential.
Skills and Abilities:
Customer focus:
- Demonstrable skills and ability to provide a customer-focused service responding proactively and positively, keeping customers informed, and managing expectations appropriately.
- Ability to manage situations in which customers are unhappy about the level or quality of service, to find solutions to problems.
- Ability to demonstrate Bushbury core competencies and develop those that are less strong than others.
Communication:
- Ability to communicate information clearly and concisely whether verbally or in writing, with a wide range of audiences both formal and informal
- Computer literate – self-servicing and able to undertake own correspondence, write reports, and use simple spreadsheets
- Ability to maintain accurate written and financial records
Report writing skills:
- Managing workload and delivering results
- Ability to plan and manage own workload, plan ahead, and work flexibly to meet changing work priorities and demands
- Ability to take initiative, make decisions, take action to resolve problems, and learn from own mistakes
- Attention to detail and numerical accuracy.
Working with others:
- Ability to work proactively within a team and keep colleagues and managers informed of issues and concerns.
- Ability to build positive working relationships with colleagues both inside and outside the organisation
Knowledge:
- Basic understanding of office systems and processes and ability to develop knowledge and skills in finance, HR and business administration to support the work of the Business Services Manager in providing accurate financial records for Bushbury.
Education and Training:
- Educated to GCSE standard or equivalent – minimum of five GCSE’s at grade C or above including Maths and English
- Willingness and ability to undertake relevant qualifications in finance, and business administration
- Demonstrable commitment to personal development and in developing knowledge of housing services and tenant led organisations
Benefits:
- Hybrid working
- Competitive salary
- Investors in People Gold Organisation
- Company pension scheme
- Excellent Training Opportunities
- Free Onsite Parking
Please click on the ‘APPLY’ button to send your CV for this role and please check your emails for an application form to complete.
Candidates with the experience or relevant job titles of; Bookkeeper, Bookkeeping Clerk, Accountant, Accounts Admin, Financial Administrator, Payroll Administrator, Invoicing, Xero, SAP, Accounts, Finance Assistant, Account Assistant, Accounts Administrator, Finance Assistant, Accounts Assistant, Purchase Ledger, Sales Ledger, Financial Assistant, Accounts Administrator may also be considered for this role.
