Job Title: Field Service Technician/ Engineer
Location: Newcastle upon Tyne
Salary: Competitive
Job type: Full time – permanent
Boon Edam Limited are the world market leaders in commercial, high end, entry solutions and we operate at a global level. We have our own manufacturing plants in Holland, USA and China and a number of international sales offices.
Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Are you passionate about customer satisfaction and brand image? Are you a passionate engineer who enjoys problem solving? If so, our Field Service Technician role might just be the new career choice for you.
The Role
As a Field Service Technician, you will be responsible for the pro-active progression of the service and maintenance of customers equipment, including revolving doors and security barriers, to the highest possible standards whilst protecting the best interests of the company at all times. The role is both challenging and varied.
You will attend numerous sites with Boon Edam products to maintain and service them both on a pre-planned and a call-out basis. You will assess and determine the work needed to be carried out with a view of completing this work in a timely manner. As a Field Service Technician, you will establish and maintain excellent working relationships with customers whilst promoting the products and services of Boon Edam.
You will be a confident communicator and display excellent time management skills. You will be technical minded, enjoy problem solving and have a keen interest to ensure health & safety guidelines are adhered too at all times. The role requires regular paperwork to be completed and submitted in a timely manner.
This is a remote role where the successful candidate will be expected to operate from their respective regional base, additionally they may be required to operate from a different regional base as requested by the Regional Service Manager. There will be the occasional need to stay away from home as well as being on standby for callouts overnight and on weekends, therefore flexibility of working hours is essential.
You will ideally live in Newcastle, or the surrounding area and you must hold a full driving licence.
What Are Your Skills Necessary to Perform This Role?
- Working knowledge of health and safety.
- Currently working within the industry or a similar environment would be advantageous but not essential.
- Technically competent.
- Background in engineering will be an advantage.
- CSCS card holder desirable but not essential.
- EN16005 accredited desirable but not essential.
- Ability to work alone and as part of a team.
- Highly organised with excellent time management.
- Excellent communicator able to liaise with and build customer rapport.
- Proficient in Microsoft Office Programmes.
- Electro/ mechanical qualification desirable but not essential.
- GCSE Maths and English, Grade C or higher
Benefits
- A friendly and inclusive working environment.
- 23 days annual leave plus 8 public bank holidays.
- Your birthday off.
- Life insurance of four times your basic salary.
- Company Pension scheme with generous employer contributions.
- Membership to a Healthcare or Cash Plan scheme.
- Internal training and career development programmes.
- Attractive salary package.
The Application
Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 11th November 2022. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Boon Edam Ltd. is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status.
Strictly no agencies please.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Field service technician, technician, engineer, field engineer, field technician, technician, Service Engineer, Installation and Repair Engineer, Service Technician, Mechanical Engineer, Mechanical Technician, Electrical Engineer, Electrical Technician, Repair Engineer, Repair Technician, Commercial Engineer will also be considered for this role.
