Job Title: Events Duty Manager
Salary: Dependent on experience
Location: Harrogate
Job Type: Permanent, Full Time
Working Hours: 40 Hours Per Week (working 5 out of 7 days)
Reports to: The Venue Operations Manager
A little bit about us:
Pavilions of Harrogate is an award-winning venue on the Great Yorkshire Showground. We have 14 function rooms and host over 500 events every year!
We love events from conferences and meetings to weddings and awards dinners and everything in between. The success of every event is important as all of our profits go towards funding the charitable activities of the Yorkshire Agricultural Society, which was formed in 1837, to support, food, farming, and the countryside.
What we can offer you:
- 35 days holidays (inc Bank Holidays)
- 20% discount in our onsite award-winning Farm shop Fodder
- Overtime paid at time and a half
- Monthly perks and frequent staff social events
- Pension – 6% employer and 3% employee
- Access to an Employee Assistance Programme and a GP helpline
- Subsidised private healthcare scheme
- Life assurance of 4x annual salary
- Complimentary Great Yorkshire Show tickets after qualifying period
- Free Parking
What you will be doing:
- Manage events in accordance with client`s requirements
- Work with and supervise casual staff and events team ensuring the highest quality of customer service
- Responsible for all set up activities of all function areas in and around the venue
- Play an active role in moving event furniture according to client’s requirements
- Assist events team to ensure all legal and company policies are followed at all times (COSHH, Health and Safety, and Fire)
- Lead events team to carry out monthly audits
About you:
Ideal Experience and Skills
- Ability to work cohesively as part of a team
- Ability to anticipate and focus attention on guests needs, being professional and welcoming
- Previous service experience is an asset
- Excellent communication and organisational skills
- Highly responsible and reliable
- Ability to work under pressure in a fast-paced environment
Requirements:
- Full, clean driving license
- To have or undertake and pass the training to become a Personal License holder, SIA license holder and First Aider
Your team and Working environment:
You will be a key member in our small but perfectly formed team of friendly and passionate people, with family values at the heart of everything we do. Our flexible and caring approach is one of the main reasons we have been so successful.
With views over the Great Yorkshire Showground and Crimple Valley we offer a backdrop like no other! We are committed to developing our teams professional and personal goals with generous training budgets for each employee.
Our Vision and Values:
`Going above and beyond to surprise and delight our guests, all day, every day; to be the best venue. `
Our Values at the heart of everything we do, Trust, Teamwork, Kindness, Passionate, Customer service and Forward Thinking.
Please Note: due to the nature of the role, no sponsorship or relocation packages will be available for this position so all candidates must be eligible to both live and work in the UK to be considered.
If you like the sound of the role and want to join the Pavilions of Harrogate team hit APPLY or if you’d like to find out more info head over to our website to check us out!
If you’re uncertain if the role is right for you people with a background (or interest) in the following have excelled in the past: F&B supervisor, Venue Operations, Front of House manager, Bar manager, Operations Assistant, Banquet Coordination, Hospitality and Catering, Events Management.
