Job Title: Equipment Sales Coordinator
Salary: Up to £23,000
Location: Worcester
Job Type: Full Time (37.5 hours)
Sprint Group is one of the UK’s premier commercial catering and refrigeration equipment suppliers, installers, and service providers, and there’s just no hiding it, we love what we do, and we are passionate about providing our customers with the best possible solutions and experiences.
It’s a demanding industry, with time-critical deliverables, and no two days are the same, and with Partners (that include some of the hottest new restaurants, and many household names) who depend on us, we need someone we can depend on too!
About the Role:
We are looking for a confident self-starter, with a positive ‘can do’ attitude, to join our team as a Equipment Sales Coordinator; liaising with internal and external customers, to ensure smooth delivery of equipment solutions, on-time, every time.
Job Purpose:
To be the link that connects all the pieces in the puzzle – Sales and Project teams, our customers, and our suppliers. To ensure that commercial catering and refrigeration equipment is ordered and delivered accurately and on-time to meet and exceed our customer expectations.
You will be working as part of a team with efficiency and commitment to complete your work and strive to maintain the business performance targets.
This role best suits an upbeat and collaborative individual who is motivated by challenge. It is important that the applicant has a history of working in a busy, telephone-based sales environment.
To establish and nurture positive and meaningful relationships with internal and external customers, and to ensure exceptional customer experiences
Duties Include:
- Processing customer orders; to source and supply, catering, and refrigeration equipment
- Liaising with suppliers, project teams, and internal customers
- Quoting for new equipment, in a timely manner
- Communicating with suppliers to obtain quotes and schedule delivery
- Coordinating engineers to install equipment
- Planning Sprint driver deliveries and routes daily
- Email and call handling
- General administration duties
About you:
Working as part of a team you must be efficient and effective, highly organized, tenacious, fun, not frightened of hard work, and going the extra mile should be instinctive.
Experience:
Essential
- Using digital technology in a professional context
- Working in a busy telephone-based sales environment
- Working with complex information
- Administrative experience gained in a fast-paced environment
- Order processing
Desirable
- CRM systems
- Equipment sales
Skills and qualifications:
Essential:
- Excellent literacy and numeracy
- IT literate with experience of Microsoft Office programmes
- Excellent telephone manner
- GCSE grades A-C/9-4 in English and Mathematics or equivalent
- Ability to prioritise and manage a varied workload with conflicting priorities and tight deadlines
- Aptitude for learning new skills and systems
Desirable:
- Touch typing
- Customer service qualifications
- Flexibility to work evenings and weekends within the on-call rota
Benefits:
- Performance-related remuneration
- Enhanced overtime rates for evenings and weekends
- Mobile phone and tablet
- Company vehicle, fuel card, uniform, and expenses
- Paid door to door
- Additional training and certification for the right person
Please note the company is not able to offer sponsorship or relocation assistance for this role so candidates must already possess the right to live and work in the UK to be considered.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Executive, Sales Executive, Business Development, Key Sales, Business Developer, Sales Development, Account Manager, Direct Sales, Business Development Lead, Account Management, Technical Business Development may also be considered.
