Job Title: Employee Support Team Leader
Location: Southampton
Salary: Competitive dependent on experience
Job Type: Full Time, Permanent
They are a fast-moving technology business undergoing rapid growth, and are one of the leading providers of employee benefits solutions to employers. To help them on their quest to deliver and be the best, they need the most brilliant people out there on board… that’s where you come in!
They are looking for positive and customer orientated individuals to answer inbound calls from their clients and their employees. The role will involve resolving any queries relating to their flexible benefits packages via phone, post, or email and carrying out related administration.
You’ll need a positive approach to customer service and have a history of exceeding expectations to deliver the fantastic service that they pride themselves on. You’ll be a real people person and multi-tasking comes naturally to you, so you’re probably spinning plates whilst reading this ad.
Previous experience working in a customer service environment would be ideal, equally your passion to deliver an outstanding service and ability to build relationships is just as important.
You’ll also receive the following:
- 25 days’ holiday (plus your birthday off!)
- Healthcare, Income Protection, Life Assurance and access to their own award-winning online benefits scheme
So, if you fancy joining a workplace which strives to make a difference, moves at lightning speed and is a little bit unique, they’d love to hear from you.
They know that everyone has commitments outside of work, and they don’t want anyone to feel they’re not able to apply to come and work for their based on the hours they are able to work. They have people working all kinds of working patterns here at Benefex to fit around childcare, public transport, and even their Wednesday evening football match! If you’re not looking for full-time working hours, then come and chat to them and they’ll do their best to agree a working pattern with you that works for both you and the business. They recognise that great work is all about what you deliver for the organisation… not the hours you’re in the office.
Interested?
So if you fancy joining a company that strives to make a difference, moves at lightning speed and is truly unique, they would love to hear from you. They like people who are creative and challenge the norm, so reflect that in how you apply to come and work for them.
Please click the APPLY button to send your CV and cover Letter for this role.
Candidates with experience of: Employee Support Officer, Customer Services Manager, Support Center, Customer Service, Employee Support Manager, Client Service Executive, Customer Service Executive, Business Support Team Customer Service will be considered for this role.
