Document Controller

Job Title: Document (MRB) Controller

Location: Newcastle upon Tyne

Salary: Competitive

Job Type: Full-Time, Permanent

About us:

Responsive Engineering Ltd provides a complete diverse, end-to-end manufacturing capabilities under one roof. Utilising technology and highly skilled employees, we provide discreet components or full-service offerings to our customers to a very high standard. As a company, we value wellbeing, driven individuals who work well together, ensuring trusted partnerships with a strong sense of ambition. Our ideal candidate will embody these values and demonstrate a commitment to promoting a safe, positive and supportive work environment. We are committed to being first in line, when it comes to taking responsibility for complex manufacturing solutions and to be recognised for customer and employee excellence.

Overall, Responsive Engineering Ltd is dedicated to delivering manufacturing engineered solutions that meet the needs of our customers, while upholding our values of wellbeing, driven, togetherness, ambition, and trusted partnerships.

About the Role:

To accurately manage and safeguard documentation generated by the project/production teams/operations, contractors and suppliers in support of the day-to-day operations, in a manner that will enable all relevant parties to quickly retrieve them as well as efficient, effective & timely compilation of customer MRBs.

Strong working relationships with other key stakeholders including QHSE, Operations, Engineering, Supply Chain Team, and others as required.

Key Responsibilities:

Day to Day Operations

Work in co-operation with the Project Manager or relevant internal contacts to gauge project progress status, ensuring accurate compilation of the MRB in conjunction with manufacture & Customer requirements.

Principal Responsibilities

• Control all aspects of project documentation on multiple simultaneous projects, utilizing various control methods/systems
• Ensure proper document control support is given to each project
• Produce and maintain Document Progress Reports to the Quality/Project Manager
• Ensure all documentation provided is as per Client quality formatting requirements
• Create Document Control and correspondence folders for individual projects – Manufacturing Record Books (MRB)
• Work in co-operation with the Project Manager or relevant internal contact to gauge project progress status, ensuring compilation of the MRB in conjunction with manufacture
• Continuously participate in the development of skill levels and knowledge across a wide range of activities within the business with a view to improving personal ability and flexibility and therefore business performance
• Continuously develop MRB process from upfront reviews, accurate & efficient through manufacture collation and end MRB deliverables
• Support the QHSE Manager with continuous improvement of the companies QHSE management programme and systems
• To provide information for the monthly QHSE communication process so that the QHSE Manager can ensure all levels of staff receive feedback of issues impacting the QHSE performance of the company including written information, toolbox talks and management briefs
• To support the QHSE Manager in retaining and adherence of all current quality accreditations and work towards the attainment of new quality accreditations
• Support preparations for annual compliance audits to maintain certification, including non-conformances from previous audits are closed out and containment and corrective actions are implemented as required carrying out internal audits as requested
• Generate a suite of KPIs to monitors performance e.g OTIF for MRBs
• Support manufacturing to meet customer requirements and improve processes
• Supports customer service meetings or engaging customers directly if required

Qualifications, Skills and Experience:

• Experienced in MRB collation for Defence / Oil & Gas
• Practical / hands-on experience in document management roles, preferably in an engineering environment
• Basic understanding of engineering and related documentation
• Knowledge and experience of quality management systems & requirements
• Excellent people and organisational skills
• The ability to manage time and prioritise tasks effectively, working to tight deadlines
• Excellent IT and communication skills
• Strong team player
• Highly proficient using MS Office, in particular Excel

Disposition (Required critical behaviours):

• Calm under pressure
• Self-directed and highly motivated
• Highly detail orientated
• Strong team player
• Visible and demonstrable QHSE Value
• Improvement drive
• Embrace change
• Excellent verbal and written communication skills
• Strong planning and organising skills
• The ability to self-prioritise workload

We offer an attractive employment package, including:

• Company Pension Scheme
• Death in Service life insurance scheme
• Personal Injury scheme
• Salary sacrifice schemes including cycle to work
• Referral programme (up to £750)
• Onsite parking
• Early finish on a Friday
• Onsite canteen and takeaway

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of; Document Handler, Document Management, Document Flow, MRB, Engineering Administrator may also be considered for this role.