Job Title: Debt Recovery Assistant
Location: Guildford
Salary: £20 – 24k depending on experience
Job Type:
About the role:
A debt recovery assistant is required to join our fast-growing business that provides a fast and effective debt recovery service to our clients.
Guildways (a trading name of Lovetts Ltd) are looking for a focused individual to assist in a debt recovery role. You will be responsible for handling telephone calls and dealing with written correspondence.
Previous experience within debt recovery, collections or credit control is beneficial but not essential, as full training is provided.
Key Objectives:
- Assisting in increasing clients’ recoveries year on year.
- Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services.
Key Skills:
- Good written and oral communication skills
- IT and Math literate
- Negotiation skills
- Accurate record keeping
- Recording contemporaneous notes
- Target driven
- Ability to handle large workloads and high volumes of cases.
- Problem solving
- Team worker
- Ability to organize and priorities work
Benefits:
- Quarterly bonus
- Regular staff events
- Employee benefit programme
NO AGENCIES
Please click on the APPLY button and CHECK YOUR EMAILS to complete the attached application form.
Candidates with experience of: Debt Recovery Coordinator, Debt Recovery Specialist, Debt Advisor, Collections Advisor, Debt Recovery, Negotiations Officer, Negotiations Advisor, Debtor Management, Collections Officer, Customer Advisor, Negotiations, Collections, Debt Collections, Recovery Advisor, Collections Negotiator, Collections Agent will also be considered for this role.