Job Title: Customer Services: Admin Support
Location: Congleton, Cheshire
Salary: Competitive
Job type: Full time
Fine Decor Wallcoverings Ltd is a leading Wallcoverings and Décor products supplier based in Congleton, Cheshire and part of the Brewster group whose offices are in Boston, USA.
An exciting opportunity has risen for an administrator to support our Customer Services Team.
Reporting to the Customer Services Team Leader, this role is responsible for a variety of aspects. Key Responsibilities include but are not limited to;
- Collating, issuing and filing of documentation
- Be the first point of contact with customers via the telephone
- Archiving documents and records
- Photocopying, filing, data input, producing basic reports
- Providing admin support for the team as required
- Dealing with postal duties
- Processing customer orders
- Handling order queries relating to deliveries, missing items or returns
- Other office administration tasks as required
The ideal candidate must be able to demonstrate the following criteria:
- GCSE passes in Maths and English (Grade C / 4 or above) or equivalent
- Good knowledge and use of MS Word, Excel and Outlook
- Enthusiastic and adaptable
- A good telephone manner
- Someone who wants to work in an office doing administration tasks
- Organised and can work to timescales
- Above all, keen to learn and progress, and ready for total involvement in an administration role
This is a great opportunity for someone who has recently finished their studies at college and is looking for a foot in the door within a company who will support their growth. Candidates who have had some office experience previously would also be welcome.
Benefits:
- Working hours: 37.5 hours per week, 8.30am – 5.00pm Monday to Thursday and 8.30am-3.30pm Friday
- 25 days holiday per year plus 8 bank holidays
- 5% company pension contribution
- 4 x annual salary Life assurance cover
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: officer junior, junior administrator, Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
