Job Title: Customer Service Advisor
Location: Fenstanton
Salary: £23,358.00 per annum
Job Type: Full Time
Hours: 37.5 hours per week, Monday to Friday, 8.30am – 4.30pm
Centrado Trading Limited is a progressive UK company that supplies materials to the picture framing industry. We are recruiting for an outstanding individual who is reliable and hard-working, to be part of our great Customer Service Call Centre team. We have grown through geographical expansion, competitive sourcing and increased product range and have just recently moved into larger, new purpose-built premises located on The Lakes Business Park, Fenstanton, Cambridgeshire PE28 9RB.
What will you be doing for us?
You’re going to be handling calls and emails from our customers, this might involve taking orders or helping with queries, finding the right product for the customer needs. You’ll need to be a great listener; be able to adapt your approach and most importantly just be there to support our customers.
What we are looking for from you;
- Previous Call Centre Customer Service Experience
- Computer literate in order to operate our CRM system
- Excellent listening and communication skills
- Ability to quickly gain full understanding of our Services and Products
- Highly Motivated
What we can offer you;
- Competitive Salary
- Opportunities for Progression
- Employee Assistance Programme
- Annual Pay Reviews
- Employee Recognition Awards
If you have a minimum of 2 years experience within a similar environment and are highly motivated to achieve, then we would love to hear from you.
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