Job Title: Customer Service Executive
Location: Remote Working
Salary: £19,230 to £26,020 per annum
Job Type: Full Time, FTC – 9 Months
Closing Date: 22nd November
Operating in a changing and challenging market, The Company is a professional and representative association for Chartered Legal Executive lawyers, and other legal practitioners and paralegals. It regulates all its members in the public interest. They provide education, training and the development of skills for their members, and those who wish to become more proficient and knowledgeable in the law. Their members are partners in law firms and advocates and may apply for judicial appointment.
The Company’s purpose is to enable people to follow their dream of becoming a legal professional regardless of the barriers that society and the traditional educational system puts before them.
The Role:
They are currently recruiting for a Customer Service Executive to join the team. Reporting to a Customer Service Team Leader or Manager, this post holder will be providing excellent experience to members and customers that meet their needs and supports the delivery of a smooth customer journey.
What you’ll need:
- Educated to Level 2/GCSE A -C standard or equivalent English Language and Maths
- Experience of working in a multi-product customer led environment with experience of customer needs analysis and solution development
- Experience of using CRM and other digital solutions to deliver excellent customer service
What they offer in return:
- Remote Working (with an expectation to attend meetings where required following social distancing guidelines)
- Competitive Pension Scheme
- Generous Annual Leave Allowance
- Employee Assistance Programme
- Life Assurance
- A Health & Wellbeing focus
- Access to their training and development Learning Hub
Please click on the APPLY button and you will be redirected to the Company’s website.
Candidates with the relevant experience or job titles of; Enquiries Assistant, Support Assistant, Enquiries Advisor, Customer Support, Customer Services Officer, Clients Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Assistant, Customer Service Representative, Customer Service Consultant, Customer Service Coordinator, Client Account Coordinator, Customer Service Administrator, Client Relationship Assistant, Business Support will also be considered for this role.
