Job Title: Customer Service Clerk
Location: Kings Lynn
Salary: £18,000 – £22,000 + generous monthly performance bonus
Position: Full Time, Permanent
The UK’s largest specialist motor insurance broker, covering everything from Motorcycles, classic and vintage cars, right through to heavily modified sports cars, is on the lookout to recruit talented people who want to develop a career with excellent promotional prospects in a rapidly growing business at their thriving Kings Lynn office.
The Role:
Your duties will involve offering customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our customers’ insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests and also dealing with any general enquiries they may have. Successful candidates will receive full training on our range of products, how best to meet the customers’ requirements and how to use the computer system.
Opportunities to earn generous bonus payments by reaching performance related targets are also available.
Requirements:
The Company is looking for people who enjoy interacting with a variety of different people, and are comfortable doing so over the phone. You’ll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.
Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.
Normal Working Hours
- Monday to Friday: 9am to 5:30pm all year round
- Saturdays: 9am to 1pm or 9am to 4pm (Saturdays are worked on a monthly rota where you might work every other Saturday or fewer)
Benefits:
- 38 days holiday (including Bank Holidays)
- A transparent monthly bonus system
- Full and extensive training provided
- Excellent promotional prospects
- Fantastic social events
- Excellent facilities
- Free Parking
- Numerous competitions, daily, weekly and monthly
- Smart dress code
Please click the APPLY button to be directed to the company’s career page.
No experience required, but candidates with experience of: Customer Service Administrator, Customer Services Executive, Customer Service Representative, Customer Support, Client Services, Customer Service Executive, Customer Assistant, Customer Aid, Customer Service Telephone Consultant, Telephone Customer Service Representative, Customer Advisor, Telephone Customer Support, Business Support, Customer Service Advisor, Customer Service Engineer, Customer Services Officer, Administrator, Customer Service Assistant may also be suitable for this role.
