Job Title: Customer Service Advisor
Location: Havant, Hampshire
Salary: £21k per annum
Job type: Full-time, Permanent
Are you a passionate and driven Customer Service & Sales Professional? Do you pride yourself on the quality of your work and your ability to achieve targets? If the answer is YES, the team at The Verity Centre would like to hear from you.
If you are looking for a new challenge and wish to join a company whose philosophy is to nurture, inspire, expand the knowledge, develop and grow their people, then come and speak to us.
We are now looking to recruit – SMART Metering Sales & Service Executives to join our team in Havant, which is located on the South Coast in Havant not far from Portsmouth, our offices are just a 7-minute walk from the train station. Contact us today to discover how we can support you.
Role Summary
The Verity Centre works with several organisations to support them with their business requirements. This is particular role you will be working with one of our leading clients.
What will I be responsible for?
As a Sales & Service Executive Install Executive, you will be responsible for mainly making proactive outbound calls, but including some inbound support, with small to medium sized businesses to organise the scheduling of SMART Meter installation appointments.
This will involve:
- Representing our client’s brand.
- Using effective influencing & closing skills to books SMART Meter installation appointments.
- Achieving Quality Targets.
- Overachieving individual and team objectives
- Updating accurately our clients’ systems
- Take full ownership of issues, and to ensure timely, effective resolution.
We are looking for individuals that are:
- Confident, persuasive, and highly motivated individual
- Excellent written and verbal communication skills.
- Ability to handle and overcome objections.
- A want / wish to succeed.
- Celebrate team success!
- Be robust and tenacious.
- Be focused and results orientated
- If you have a background in SMART Metering it would help.
Benefits – We offer:
- Salary: £21,000
- Additional pay: Bonus Scheme,
- Other benefits include holiday pay, pension, coffee, and tea.
- Initial in-depth product and skills training and ongoing coaching and support
- Opportunities to develop and progress your career in a growing company.
- Beautiful open plan offices in Havant town centre near the river, pubs and green (serviced by Southwest Trains & many busses)
If you think the role sounds right for you, start by e-mailing us your CV and a covering letter using the online form.
- We will endeavour to get back to you as soon as possible and we look forward to hearing from you.
- The Verity Centre is proud to be an Equal Opportunity Employer.
- Expected start date: Beginning of October
- Job Types: Full-time, Permanent
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
