Job Title: Customer Rental Administrator
Location: Chester
Salary: £9.50 per hour
Job Type: Permanent, Full Time (Possibility for job share on 2-3 days per week)
Established in 1997, Regal Rentals t/a Avis Budget Car & Van Hire, is an independent company which reliably provides its private, business and corporate clients across the country with a flexible vehicle hire solution.
We pride ourselves on making a difference in the marketplace and our high levels of client retention are testament to the focus we place on great customer service and engagement.
Currently we are looking for an enthusiastic and hard-working individual with the ability to work under pressure, able to multi-task and provide excellent customer service to work at our Head Office in Chester.
About the role:
- Ensure the delivery of a high level of customer service to all customers
- Handle inbound telephone, fax and email enquiries
- Assist with the co-ordination of all enquiries and the loading of reservations into our computer system
- Assist with the collation and reporting of management information
- Assist with invoicing and taking payments from customers
- Monitor and co-ordinate efficient filing of rental documentation
- Protect the company against fraudulent hires
About you:
- A positive and professional manner, with a can-do attitude
- Excellent communication skills, both telephone and interpersonal
- Organised
- Able to work under pressure
- Able to work on your own initiative
Full training of our systems will be provided, but experience of Microsoft Office and similar programmes would be an advantage.
If you’re interested in the role and would like to put yourself forward please hit APPLY
Candidates with the experience or relevant job titles of; Customer Service Assistant, Customer Service Representative, Appointment Booker, Customer Support, Client Service, Customer Service Executive, Rental Coordinator, Customer Support, Business Support, Administrator, Admin will also be considered for this role.
