Call Centre and Customer Service

Customer Account Coordinator / Data Account Manager

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Job Title: Customer Account Coordinator

Location: Stratford-Upon-Avon

Salary: Competitive

Job Type: Full time, Permanent

The Company is the UK’s leading provider of environmental compliance and data management services, in the UK and internationally and they have an opportunity for someone to join the Data Management team as a Customer Account Coordinator.

Key Responsibilities:

  • Maintaining a portfolio of customers of various sizes
  • Ensuring accurate information is collated and submitted as part of a multi-tiered service offering
  • Developing and maintaining excellent relationships with your key contacts while also having a keen eye for detail and confidence to manipulate large volumes of data using Microsoft Excel and other software programmes
  • Taking pride and responsibility in ensuring your customer accounts are managed to the highest standard
  • Supporting the Data Management team to meet growth goals
  • Identifying opportunities to increase service development
  • Working as part of a team there can be busy periods where teamwork is essential and in the quieter periods you will have the opportunity to visit your customers

To be successful you will have/ be:

  • Written and verbal communication skills
  • Confident managing large quantities of technical information
  • Planning and organisational skills
  • IT literate, with an emphasis on Excel
  • Degree educated in a data or technical information focused subject (or equivalent)
  • Full driving licence

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Customer Service Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Account Manager, Key Account Manager, Client Support, Account Consultant, Account Coordinator, Customer Service Coordinator, Client Account Coordinator, Client Relationship Manager may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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