Job Title: Credit Controller
Location: Huddersfield
Salary: £21,000 – £24,000 per annum,
Hours: 35 hours per week. Mon – Fri 9.00am – 5.00pm
Holidays: 31 days start (inc stat), increase to 34 with service
Job type: Full Time – Permanent
Donaldson’s Vets Ltd are an independently owned veterinary group based across Huddersfield with seven practices including our own hospital.
We care passionately about looking after animals and pride ourselves on providing ‘Total Care’ for pets. We combine truly cutting-edge training, facilities, equipment and premises with good old fashioned personal care.
The Role/Candidate:
Due to our continuous expansion Donaldson’s is currently recruiting for a Credit Controller. We need a like-minded and professional individual to support our dedicated and expanding team.
This is a great opportunity for someone who wants to be part of a growing organisation and has a driver for achieving results and hitting targets. It is key to display initiative and strong communication skills in order to contribute to the success of the organisation.
If you have proven experience in a similar role and or simply have the drive, enthusiasm and ambition to be a part of a forward-thinking company, this is the job for you.
Additional benefits include Pension, Company Sick Pay Scheme, Staff Discount Scheme.
The salary available for this role will depend entirely on the individuals experience and skills.
Main duties will include
- Liaise with clients in a professional manner to ensure timely payment of outstanding bills
- Regularly check and respond to emails, messages and calls from clients and colleagues
- Process telephone payments through the Company payment system
- Produce and send out final notice letters
- Process surcharges for outstanding final notices
- Negotiate payment plans
- Maintain financial records and send accounts to third parties
- Resolve customer complaints
- Write back credits and write off payments where necessary
- Maintain an efficient working relationship with the insurance team to identify where costs need to be recovered
- Take part in any training necessary for your role
- Support & assist training for account apprentices
- Provide cover for team members as required
Job Specific
- Proven experience in a similar role is ideal.
- Experience working with and updating accounting systems is advantageous.
- Experience of making successful decisions, specifically credit decisions, is key.
- Proficient at Excel spreadsheets & Word is essential.
- Experience of using Google docs would be an advantage.
Core Skills
- Attention to detail and good communication skills are essential to this role.
- Ability to successfully handle difficult customers.
- Patience and ability to remain calm in stressful situations.
- Strong negotiation skills and ability to be persistent in achieving results.
- Excellent organisational & problem-solving skills.
- Ability to adapt, make effective and timely decisions and react to change.
- Sound, interpersonal approach.
- Drive to achieve targets and meet deadlines.
Personal Qualities
- The company operates within a dynamic and fast paced environment; to thrive in this role you will need to be friendly, approachable, flexible, highly organised and have excellent communication skills.
- You will be someone that is committed to learning new skills.
- A ‘can do’ attitude with strong personal accountability and a team working ethic for timely completion of tasks.
When applying you should provide a covering letter detailing your salary expectations and availability to commence work.
All candidates must be currently eligible to both live and work in the United Kingdom.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Accounts Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Payment Processing, Purchase Ledger, Financial Administrator, Accounts Admin, Finance Support, Assistant Credit Controller, Credit Control may also be considered for this role.
