Job Title: Credit Controller
Location: Ridham
Salary: £23,000 – £25,000 per annum
Job type: Full Time, Permanent
Working Hours: Mon – Fri – 37.5 hours per week
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
About the role:
The Credit Controller will ensure that all amounts due are collected according to the agreed payment terms using the most efficient methods whilst managing customers credit risk and limit company exposure to bad debts.
Key Responsibilities:
- Open new credit accounts for customers ensuring that the information provided is accurate and they are trading under the correct legal entity. Ensuring the credit policy and procedures are adhered to
- Monitor and review customer credit limits in line with the company credit policy and procedures
- Ensure bin customers are set up on Direct Debit or quarterly in advance and process all mandates in a timely manner
- Deal promptly with unpaid Direct Debits and Cheques
- Log, manage and follow up on queried invoices
- Accurately maintain the customer database ensuring credit limits reflect customers’ trading history
- Proactively manage the outstanding sales balances before the month end close
- Process and document Credit Card transactions ensuring all steps are taken to avoid any fraudulent activity
- Record payment notifications for weekly cash forecasting purposes
- Liaise with Operations and Sales regarding accounts on stop and removal of services
- Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion
- Ensure all communication with customers and other members of staff is accurately logged on the notes system
- Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work
- Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements
About you:
Essential Requirements:
- Good interpersonal skills, including excellent communication skills and telephone manner
- Target driven with the ability to negotiate and influence customers
- Accuracy and strong attention to detail
- Have the ability to work under pressure, use own initiative and prioritise workload with minimum supervision
- Ability to build effective relationships with internal & external customers
- 2 Years experience within a Credit Control or Collections team
- Computer literate with Word & Excel at a basic level
Benefits:
- Company Pension
- Company events
- On site parking
- Cycle to work scheme
- Wellness programme
- Investment in career development
Please click on the APPLY button to send your CV for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK.
Candidates with the relevant experience or job title of; Accounts Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Payment Processing, Purchase Ledger, Financial Administrator, Accounts Admin, Finance Support, Assistant Credit Controller, Credit Control may also be considered for this role.
