Job Title: Surveyor Contracts Manager
Location: Stevenage
Salary: Competitive
Job Type: Full time, Permanent
Working Hours: 45 Hours Per Week, Monday to Friday 07:30 – 17:30
About us:
Garrard Building and Construction Ltd is a family run construction company established in 1946. The Company specialises in building repair and renovation to domestic and commercial properties within an approximate 50-mile radius of its offices in Stevenage, Hertfordshire.
About the Role:
The Surveyor Contracts Manager will be responsible for management and overall control of individual contracts. Working closely with other members of the Contract Team they will be responsible for ensuring projects are profitable and dealt with efficiently whilst maintaining high levels of customer service. The Contract Manager will also be required to carry out initial visits to properties, scope repairs and submit estimates/quotations.
Main Duties & Responsibilities:
- To ensure projects are completed to a good standard and in line with Client expectations
- To manage costs effectively and ensure jobs are profitable
- Understand and strive to achieve Client Service Level Agreements (SLA’s)
- Save all pertinent e-mail to the relevant network job folder
- Deal promptly with any complaints in accordance with Company procedure
Prior to allocation of a Contract Team:
- Carry out initial surveys of properties (these may be joint visits with the Client adjuster/surveyor/engineer, or carried out alone). Where applicable, update Client and Garrards own systems with actual visit date. In cases where the initial visit was arranged by yourself then also record the planned visit date
- Prepare and submit estimates/quotations using a variety of estimate packages (Industry recognised, Client bespoke or Garrards’ bespoke), including dealing with any queries raised by the Client in regard to the estimate/quotation that has been prepared
Upon Allocation of a Contract Team (normally following estimate approval):
- Be accountable for allocated jobs, until the time of completion (payment), including the resolution of any post-completion issues
- Co-ordinate & co-operate with other members of the allocated Contract Team (i.e.
- Contract Support and Works Manager (if applicable)). This will require a good understanding of their individual job roles and to build up strong working relationships
- Where the estimate has been prepared by others, arrange and carry out a handover meeting with the Estimator
- Carry out a work plan for each job to identify cost allowances
- Allocate a Works Manager (if required) and agree Work Plan with them
- Ensure a start date is arranged for the works in a timely manner with consideration given to Client SLA’s
- Obtain quotations from and place orders with specialist suppliers/sub-contractors
About you:
Skills
Essential:
- Excellent financial awareness
- Proactive and positive approach
- Ability to work as part of a team
- Excellent planning and organisational skills
- Organised and efficient
- Good oral and written communication skills
- Contributes to a positive working environment
- Strong service ethos
- Commitment to service excellence
- The ability to work under pressure and to deadlines
- Ability to work effectively within a busy Company
- Strong attention to detail
- Good IT skills (good working knowledge of Microsoft Office, especially Excel)
- Analytical and numerical skills
- Leadership skills
Knowledge and Experience:
Essential:
- Significant experience as a Contracts Manager
- Excellent communication skills both internally and with external clients/customers
- Good verbal comprehension and written communication skills
- Sound knowledge of building processes and requirements
Desirable:
- Qualified to Degree level in construction or related discipline
- Valid qualification in Site Managers Safety Training Scheme
- Experience working within insured building repairs
- Experience of estimating packages
Personal Attributes:
Essential:
- Responsible and trustworthy
- Respected leader
- Calm under pressure
- Able to work to deadlines
- Thorough and conscientious
- Quality conscious
- Able to think quickly
- Professional appearance
- Pro-active/uses initiative
- Honesty and integrity in dealings with staff and clients/customer
- Flexible approach
- Able to build rapport and develop professional relationships with staff, contractors
- and clients/customers
Benefits:
- 28 days holiday (including bank holidays)
- Pension Scheme (following a qualifying period)
- Discretionary bonus scheme available based upon personal targets and company performance
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience or relevant job titles of; Building Surveyor, Building Services Surveyor, Construction Project Surveyor, Building Contracts, Procurement Manager, , Property and Facilities Manager, Contracts Manager, Construction Projects, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Construction Contracts Officer, Tender Manager, Property Maintenance Manager, Facilities Manager may also be considered.
