Job Title: Contract Manager
Location: Scarborough
Salary: Competitive
Job type: Full Time – Permanent
We want all our colleagues to grow and build careers with Dale. We invest in our people for the future.
Many of our team members have been with us for over 30 years and some of our management team began their careers as apprentices. As we have grown so too have they and that knowledge is passed down as our team develops and evolves.
No two days are the same and variety is a key part of life for our team at Dale. There’s always an opportunity to learn new skills and progress your career. We want to be a great place to work that is diverse and inclusive which is why we focus on supporting people and their development.
The Role:
The successful candidate will enhance the customer service experience and meet their bespoke requirements, we are looking for an experienced Contract Manager, ideally with a technical background and an understanding of generator products and services.
This is an autonomous role providing scope to make it your own and create robust process around the contract requirements, with opportunity to shape and define future contracts.
What you’ll do
- Management of key maintenance and service contracts e.g. National Grid Electric.
- Responsibility for the profitable delivery of major contracts in line with contractual SLA’s and KPI’s.
- Provide and manage the contract delivery schedule with associated forecast and financial spend.
- Arrange and attend customer contract review meetings and support CRM submittals.
- Attend customer site visits for technical and commercial meetings.
- Have overall responsibility for managing the client asset data including asset condition assessment and status reports.
- Understand technical requirements of the contract and the compliances to deliver the contract.
- Understand and develop parts requirements for the service and remedial aspects of the contract delivery.
- Work with the sales and quotes teams to understand maintenance delivery and remedial requirements.
- Assist with service related tender submissions.
- Support the service coordinators with planning and technical issues.
- Management of contract specific subcontractor visits and performance.
- Provide support and guidance to engineers regarding parts required to complete work on first visit for remedial works.
- Work with the service engineer team leaders to develop and deliver contract specific standards, toolbox talk and service bulletins.
- Identify and assist in the delivery of contract specific training requirements.
- Any other reasonable duties commensurate with the post.
- Candidate Requirements:
Ideally you will have experience of critical power in a service environment. You will also have a minimum of 3 to 5 years’ time served in similar contract management.
This role requires a confident, effective communicator, with strong organisation and leadership skills who is comfortable promoting the corporate image to our leading customers.
Our values:
- Do the right thing.
- Be the difference.
- Love our customers.
- Never settle.
- Look forward.
Closing Date: Friday the 4thAugust 2023.
Please click on the APPLY button to send your CV for this role.
Candidates with experience or relevant job titles of; Procurement Officer, Procurement Advisor, Purchaser, Procurement Manager, Contracts Coordinator, Contracts Manager, Contracts Specialists, Contracts Officer, Planning Coordinator, Planning Contracts Coordinator, Assistant Project Coordinator may also be considered for this role.
