Job Title: Commercial Injury Adjuster
Location: Bristol
Salary: £40,000 – £50,000 per annum + Benefits
Position: Full Time, Permanent
The Company is a dynamic, highly responsive commercial loss adjusting business with over 45 years’ experience.
It is a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment of the UK commercial insurance market.
The core focus is delivering professional standards of technical excellence and superior levels of customer care. They have a passion for service delivery which sets them apart in their field.
They an exciting opportunity for ambitious Injury Loss Adjusters to join its growing operation in the South West.
The Role:
They are looking for an Injury Adjuster to investigate a full range of injury claims effectively, providing service delivery within clients SLAs.
Applicants should have a proven record of investigating claims autonomously and be able to demonstrate a track record of providing excellent customer service.
This is an outstanding opportunity for someone looking for personal development since although you’ll be working autonomously, their culture is to support their employees with the appropriate level of support (guidance and mentoring) to fulfil their role to the required standards and drive their career progression.
Key Responsibilities:
- Investigate and manage material damage and business interruption claims
- Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions
- Instruct and control claim related experts as appropriate
- Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
- Calculate and agree settlement of claims, and prepare final reports
- Develop and nurture working relationships with existing clients and exceed their expectations
Behaviours:
- Ensures all activities and decisions improve the service provided for clients
- Builds trust and respect by keeping to the commitments made
- Communicates effectively in all situations
- Shares information, knowledge and experience freely with others
- Seeks feedback and invests time in their own self-development both technically and behaviourally
You will have / will be:
- Customer focus with a track record of delivering outstanding levels of service
- Ability to work on your own initiative and take ownership of your own caseload of claims, seeking assistance as necessary
- Excellent organisational & communications skills
- A positive attitude and a proactive approach to solving problems
- Able to co-ordinate a variety of actions concurrently
- Ability to work to given targets
- Conscientious, hard working as well as flexible and adaptable during times of surge
In return they offer:
- Competitive salary dependent on level of experience & qualifications
- Straightforward bonus structure based on agreed fee incomes
- Company Car
- Pension
- 25 days holiday
The Company operates as an equal opportunities employer and they welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, politic opinions or trade union membership.
The Company uses a third party to undertake a number of checks. Any offer of employment made by them would be conditional upon receiving a satisfactory reference, identity document(s), basic DBS certificate and basic credit check.
To apply for this role, please click APPLY to submit your CV and a Cover Letter.
Candidates with the experience or relevant job titles of; Property Loss Adjuster, Chartered Adjuster, Commercial Property Claims, Injury Claims Adjuster, Major Loss Adjuster, Commercial Adjuster, Loss Adjuster, Property Adjuster, Insurance Claims Adjuster, ACILA will also be considered for this role.
