Job Title: TFGB Coffee Cart Supervisor
Location: Putney
Salary: £25,642.50 per annum
Job Type: Full Time, Permanent
About Us:
Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive.
Regenerate’s mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good.
As part of this mission, in 2014 Regenerate set up The Feel-Good Bakery, a social enterprise which provides a paid job, training, and mentoring to young people aged 16-25 who are facing barriers to employment.
The Role:
Regenerate/The Feel-Good Bakery (TFGB) have entered an exciting period of growth in size and impact as a charity, and are looking for supervisors to oversee shifts on their mobile coffee carts, and soon to be completed coffee shop.
This is an exciting opportunity for an ambitious person passionate about using their skills in catering/business and working with young people and young adults.
The role will be responsible for maintaining the mobile coffee shop sales, and supervising and coaching the young people through their employment.
Day to Day Responsibilities:
- Run the daily operations of the coffee shop
- Maintain and develop systems and procedures to ensure the TFGB coffee shop runs efficiently and to the highest standards
- Supervise procedures including food hygiene (HACCP) and chemical safety (COSH)
- Ensure the outlet’s cleanliness and hygiene standards are met, recorded and kept in accordance with food safety standards
- Handling customer enquiries and complaints
- Supervise food/drink preparation and sales on shift
- Carry out stock checks and keep accurate records
- Oversee product quality and carry out quality control checks to make sure standards are maintained
- Supervise a small team of young adults (TFGB team members) in the coffee cart
- Ensure good team morale and effective production
- Liaise with TFGB Progression Manager to feedback team updates and development
- Support team member’s work on key learning objectives
- Ensure that the safeguarding policy is followed and all concerns reported to the managing director
- Calmly deal with any challenging team members, customers or situations that may arise
Benefits:
- A budget equalling 5% of your salary towards Learning, Development and Wellbeing
- Generous annual leave policy – 25 days plus bank holidays and 3 extra leave days between Christmas and new year
- Recharge Hours – A few extra hours off per quarter are given for you to re-charge your battery
- Health Cash Plan Package which includes 24-hour health advice and counselling, contribution to health costs, grocery/high street/gym discounts
- Wellbeing Wallet – £100 a year towards treats of your choice such as books, pampering kit or days out * Regular team days and socials
- Working for a recognised and respected name in the local borough and charitable youth work sector, which acts as a springboard to future roles and connections
Person Specification:
Experience:
- Customer service, or experience in the hospitality industry
Abilities & Skills:
- Excellent interpersonal and communication skills
- Problem solving
- Strong attention to detail
- Organisational skills
- Flexible/Adaptable
- Ability to keep calm under pressure
- Supportive of the aims of Regenerate/TFGB
- Knowledge of the young people we work with/areas we work within (Desirable)
Regenerate aims to be representative of the community we are working with. We recognise that having the strongest workforce possible means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms.
Please note all offers of employment will be conditional upon the satisfactory outcome of references, right to work, and DBS checks.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Coffee Cart Manager, Coffee Shop Manager, Beverage Cart Supervisor, Coffee Service Coordinator, Espresso Cart Leader, Beverage Cart Operations Manager, Coffee Shop Supervisor, Mobile Coffee Service Manager, Team Leader, Brew Cart Supervisor, Coffee Cart Operations Supervisor may also be considered for this role.
