Job Title: Clinic Assistant
Location: Gloucester
Salary: Up to £21,800 per annum
Job type: Permanent, Full time.
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive difference to people’s lives through better sight and eye health.
We are looking for a Clinic Assistant to join the team at our Gloucester service, to help us continue to deliver outstanding clinical care for our patients. If you thrive of working as part of a multidisciplinary team that values different experiences and diversity like ourselves, we would love to hear from you!
The Role:
In this patient facing role you’ll be:
- Performing basic clinical tests and supporting the clinical assessment of each patient.
- Ensuring the smooth and efficient running of the clinic, including making sure that appointments are booked and that clinics are full.
- Provide exceptional customer service and have a friendly and approachable manner.
From an administration point of view, you’ll be:
- Managing patient data and updating electronic records.
- Produce and send letters to patients and liaise with NHS Trusts to retrieve patient records if required.
- Have a keen attention to detail along with excellent verbal and written communication skills with a good telephone manner.
Skills and Experience:
- Enjoys working with a range of people and is able to tailor their approach to a diversity of patient and colleagues needs.
- Flexible and able to adapt to the needs of the clinic on a day-to-day basis.
- Excellent organisational skills with the ability to multi-task and prioritise.
- Committed to delivery of consistently high standards of testing and administration.
- Enjoys the routine and rhythm of a process driven environment.
- A good level of general education or with equivalent experience.
- Proven customer service skills with a passion for customer care.
- Fully computer literate – comfortable with the Microsoft Office products and the ability to learn new patient record systems.
- No experience required as full clinical training will be provided. It is expected that the company’s growth plans will provide ongoing challenges for the post-holders as well as appropriate career development opportunities.
Benefits:
- Company bonus of up to 10%, based on company performance and personal objectives.
- 25 days annual leave plus bank holidays.
- A company pension scheme.
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, private dental care, death in service cover of 3 x salary, and an opportunity to sign up to a tax-free cycle to work scheme.
- An environment where you’re learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Clinic lead, Support Worker, Care Worker, Clinic Nurse, Care Assistant, Clinic, Administrative Assistant, Clinical Assessor, Clinic Manager, Admin, Clinic Coordinator, Support Assistant will also be considered for this role.
